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Bank verification for Saga

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Have picked a  category, but unsure if it's the right one... recently opened a Saga easy access account.  My bank, RBS, couldn't verify the company along with Goldman Sachs who operate the account.  This  obviously made me think twice about transferring money into the account. I phoned Saga up this morning and was reassured that all was well. Anyone else had this problem please?
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  • By verifying I take it you mean your bank's system could not find it when attempting a faster payment? 
    It could be that Goldman Sachs is not part of the scheme?
  • colsten
    colsten Posts: 17,597 Forumite
    10,000 Posts Seventh Anniversary Photogenic Name Dropper
    edited 30 November 2020 at 7:07PM
    Goldman Sachs / Marcus / Saga are one of the many organisations that are not part of the Confirmation Of Payee scheme.

    Send £1 by bank transfer, using the account details Saga gave you. Once that's arrived, you know you haven't mistyped anything and you can send more.
  • jsmith9
    jsmith9 Posts: 419 Forumite
    100 Posts Name Dropper
    Agree with @colsten - it is important to note that some banks are not part of the confirmation of payee scheme. This does not mean that you can't send faster payments to  them it just means that they cannot verify that the account number and sort code you enter belong to the payee that you think you are paying

    the best way to do this to pay a small amount first make sure it arrives and then you are good to go
  • It can be a problem too when you are sending to a Building Society which uses one of the main banks like Barclays etc to process their payments
    "Look after your pennies and your pounds will look after themselves"
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I opened a Saga savings account and closed it within 24 hours because they wouldn't accept payments from my Cumberland Bank account. They said that when payments were received the bank account details were not the same as those I had supplied. I feed various banks from my Cumberland account and have never had this problem before!
  • penners324
    penners324 Posts: 3,511 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Organist - it clearly states on opening the account that payments in and out can only come from the nominated bank account....
  • Organist
    Organist Posts: 146 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Organist - it clearly states on opening the account that payments in and out can only come from the nominated bank account....
    Thanks I do know that! It was the nominated bank but still wasn't accepted
  • candec
    candec Posts: 2 Newbie
    First Post
    Reiki20 said:
    Have picked a  category, but unsure if it's the right one... recently opened a Saga easy access account.  My bank, RBS, couldn't verify the company along with Goldman Sachs who operate the account.  This  obviously made me think twice about transferring money into the account. I phoned Saga up this morning and was reassured that all was well. Anyone else had this problem please?
    I had the same issue after opening an account today. I phoned Saga and they offered to make the transfer, but I turned that down. As RBS won't even let me transfer a nominal sum I used the on-line email portal requesting them to close the account. I couldn't see any way of doing that when logged in.
  • JGB1955
    JGB1955 Posts: 3,854 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I had a similar problem with Shawbrook... in the end I decided NOT to pay my money into their account.  Plenty more fish in the sea.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • eskbanker
    eskbanker Posts: 37,214 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    candec said:
    I had the same issue after opening an account today. I phoned Saga and they offered to make the transfer, but I turned that down. As RBS won't even let me transfer a nominal sum I used the on-line email portal requesting them to close the account. I couldn't see any way of doing that when logged in.
    Is RBS actually stopping you or just advising that they can't verify the payee (which shouldn't prevent you from going ahead)?
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