Accepting Paypal for a collection only item

soolin

Rantband said:

As of Thursday the 5th of March 2020 PayPal will start to retain all fees from transactions that you refund.

The way they do it means it isn’t obvious, I suspect that’s why there has been very little discontent about it, sellers don’t notice it is being done. 

fenwick458

soolin said:

fenwick458 said:

Rantband said:

By refunding you will NOT save the £17.20 paypal fees they are not refunded to the seller.

I refunded the buyer when they bought my bike, and I didn't pay the fee. £1941.70 went in to my account, I refunded the payment and £1942 went back out. so apart from 30p, I didn't pay the fees

thegreatsoprendo said:

Having read through the replies, I've decided to refund his Paypal payment. I've messaged him back and asked if he is willing to pay by cash on delivery or by bank transfer to be completed while he's here. Waiting on his response....

Did you pay any fees or not? 

Yes you paid the PayPal fees, it is shown in a very odd way as the original payment is refunded but there is a second charge hidden in there. PayPal have been retaining the fees for several months now and there are no exceptions. 

But I didn't pay the fees. apart from 30p. 
What are you on about?

soolin

fenwick458 said:

soolin said:

fenwick458 said:

Rantband said:

By refunding you will NOT save the £17.20 paypal fees they are not refunded to the seller.

I refunded the buyer when they bought my bike, and I didn't pay the fee. £1941.70 went in to my account, I refunded the payment and £1942 went back out. so apart from 30p, I didn't pay the fees

thegreatsoprendo said:

Having read through the replies, I've decided to refund his Paypal payment. I've messaged him back and asked if he is willing to pay by cash on delivery or by bank transfer to be completed while he's here. Waiting on his response....

Did you pay any fees or not? 

Yes you paid the PayPal fees, it is shown in a very odd way as the original payment is refunded but there is a second charge hidden in there. PayPal have been retaining the fees for several months now and there are no exceptions. 

But I didn't pay the fees. apart from 30p. 
What are you on about?

If this was after March 2020 then yes you paid fees, you just haven’t seen how they showed the two parts of the refund. It is well hidden, the original payment still just shows as refunded and with the fees disappearing, but the fees were taken .

if not then somehow you are on a completely different PayPal than the rest of us. As above, the reason no one is really shouting out about this being unfair is that most people don’t see how the fees were taken and don’t realise they have been paid. 

fenwick458

well I must be on a different version of paypal because I didn't pay a fee, and it was 6 weeks ago.
maybe the buyer didn't receive a refund of £2000, but never noticed?
Edit, It quite clearly says "fee reversal -£58" on the refund
and total refunded to buyer £2000
so nobody paid the fees, apart from 30p.
guess I must be on a different version of paypal, lucky me

[Deleted User]

fenwick458 said:

well I must be on a different version of paypal because I didn't pay a fee, and it was 6 weeks ago.
maybe the buyer didn't receive a refund of £2000, but never noticed?
Edit, It quite clearly says "fee reversal -£58" on the refund
and total refunded to buyer £2000
so nobody paid the fees, apart from 30p.
guess I must be on a different version of paypal, lucky me

There’s no different version to my knowledge. 

soolin

MarkN88 said:

fenwick458 said:

well I must be on a different version of paypal because I didn't pay a fee, and it was 6 weeks ago.
maybe the buyer didn't receive a refund of £2000, but never noticed?
Edit, It quite clearly says "fee reversal -£58" on the refund
and total refunded to buyer £2000
so nobody paid the fees, apart from 30p.
guess I must be on a different version of paypal, lucky me

There’s no different version to my knowledge. 

Apparently only Chinese paypal accounts escape the fee hold, every other account is subject to that retain fee clause. It's just hidden well, after all we all knew they retained the 30p yet it didn't actually show us anywhere as a separate transaction that the 30p went through, it just disappeared from the balance. 

Buyer pays £27. seller receives £26.00 after fees .  Seller refunds £27 and £28 is removed from the balance, it is very subtle and there are no flashing lights or highlighting to show what has been retained. I will continue to say that this is why there hasn't been a bigger fuss , sellers who have a moving balance don't spot it, the only time people see it is when they either get it debited from their bank a few days later as there were insufficient funds in their paypal, or where they happen to spot they have a slightly lower paypal balance than they ought. 

fenwick458

Date	Time	Time zone	Name	Type	Status	Currency	Gross	Fee	Net	Balance
07/10/2020	10:08:59	BST	**********	eBay Auction Payment	Completed	GBP	2,000.00	-58.3	1,941.70	2,049.06
10/10/2020	07:43:41	BST	**********	Payment Refund	Completed	GBP	-2,000.00	58	-1,942.00	107.06

Ok I've double double checked now, I asked paypal for a statement showing the transactions in question, I didn't pay any fees after I refunded the buyer. This "paypal fee stealing conspiracy theory" hasn't happened to me at least

Rantband

Since you asked PayPal for a statement have you asked them how much the refund cost you ?

fenwick458

I can't find any evidence of it costing me more than 30p

soolin

fenwick458 said:

I can't find any evidence of it costing me more than 30p

If you have actually done a full reconciliation to double check your running balances throughout and the fee hasn’t just been taken from that balance and not shown clearly (as is the case for the rest of us) then you must be a special case, and I’d keep it quiet as every other person who pays the fee will wonder why you have been singled out! Whilst it is good to see someone not paying the clearly outlined fee that is payable by everyone , some people do get jealous if they feel others are getting special treatment.