ZIPCAR PCN appeals.. Anyone had any luck??

thebigmun

HI everyone! Wondering if anyone can shed some light on Zipcars policy when dealing with PCN appeals.  I received a 'moving violation' and I believe I have acceptable grounds to appeal, as the sign was not clearly visible and its a new restricted access lane they have just introduced. I have sent a mail to zip car stating the Article 6 right of representation, with no reply yet. 

They have already charged me the £65 plus '£15 admin fee' yesterday, 2 weeks after the contravention occurred and when they were first notified.  From my understanding we only have 2 weeks from the date of the incident to appeal.  I have done so via Croydon's PCN representation form on their website, however as I am not the registered keeper of the car I'm not sure what the next steps are..

Here are the terms and conditions of Zip Car:

members.zipcar.com/en-GB/london/member-contract
zipcar.com/member-agreement-2-4-2020

I don't see any mention of limitation of appeal regarding fines/PCN .

If anyone has had any similar dealings with Zip Car do please advise?? 

Thanks so much!

thebigmun

FYI you have to copy and paste the contract links above and add usual www. beforehand. (MSE wont let me post any links as I 'haven't been around long enough'

members.zipcar.com/en-GB/london/member-contract

zipcar.com/member-agreement-2-4-2020

KeithP

You've posted this in the Motoring Board.

You should repost it in the Parking Tickets sub-board for the best guidance.

Le_Kirk

But it is still a council PCN isn't it?  Therefore previous advice applies, go to Pepipoo.com

AdrianC

I very much doubt there's any grounds for appeal of the ticket - because Zipcar have already paid it.

The OP is asking about Zipcar's Ts & Cs, and whether they should have had the chance to appeal before Zipcar simply paid...

This is covered under section 4.4 of the London member contract linked to by the OP, and section 6 of the Additional Charges Schedule linked to from there... They seem to be perfectly normal for a rental car, and if the OP didn't like them, the OP had the choice to not rent a car from Zipcar (or, tbh, from just about anybody else).

I'm not sure "Well, you've changed it and I didn't see the sign" is a viable appeal for driving on a bit of road that they shouldn't have been using, anyway.

https://members.zipcar.com/en-GB/london/member-contract

4.4

The Member is required to pay all fees and costs incurred when due, including, without limitation, application fees, damage waiver fees (if applicable), membership fees (which are automatically charged when due), driving charges (including but not limited to mileage overage and surcharge and/or toll fees), parking charges incurred whilst parking any Zipcar vehicle in an area that is not within the Designated Parking Zone or a Dedicated Parking Space or while parking any Zipcar vehicle in an area where the parking permit provided by Zipcar is not valid, value added taxes and other taxes and levies on any of the fees, costs and charges incurred by a Member. Please refer to Schedule 4: Additional Charges Schedule for further details of these fees, costs and charges.

https://members.zipcar.com/en-GB/london/apply/additional-charges

6.

Other Additional Fees

The following fees apply across both Zipcar Roundtrip & Zipcar Flex reservations:

Processing of Offences
Offence charge (incl. speeding fine, parking ticket, etc.)	At cost
Offence charge processing fee	£15 incl. VAT