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Vodafone - Stealing Money
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My husband is disabled and only has a Vodafone PAYG mobile for emergencies and yesterday was just such a day. I am also disabled with a Vodafone (pay monthly) mobile and when I tried to phone him his number came up as unknown on the network!. This caused us untold problems which I won't bore you with here.
Back home he tried to call my phone only to find he had no connection so we used my phone to get through to what is laughingly known as 'Customer Services'. It transpired that because he hadn't used his phone for a while his connection had been deleted, without any notice by way of text or email and regardless of the fact that it had a thirty quid credit on the line. This is £30 that he was told he will not get back! Is this even Legal?
Then of course I got the simpering text from Vodafone - "How did we do?" So I told them that not only would I be posting on the moneysavingexpert.com forum and letting all my friends on Facebook know but also, although I'd been a customer for many years, when my contract is up in December they can forget it if they think I am renewing with them! Any recommendations for reputable companies (not vagabonds or thieves ) who offer unlimited minutes and texts with at least 3gb data, thanks in advance.
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