We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Deactivated V6 box still working
Options
ajo
Posts: 139 Forumite
Our Virgin package was changed so we removed one box. He said on the phone that he had deactivated it, but it is still working. Is this normal. Should I disconnect everything and send it back. Is it not deactivated and now there will be a charge?
Thanks
Thanks
0
Comments
-
Have they asked you to send it back?
0 -
Not sure as we cancelled, then got an email saying a box is on the way, then the next day was given a deal over the phone.Neil_Jones said:Have they asked you to send it back?
Today a return box came, but that could be for the original cancelation.0 -
Virgin are the best people to ask. Suggest you make contact with them as to whether they want you to send anything back.
0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351K Banking & Borrowing
- 253.1K Reduce Debt & Boost Income
- 453.6K Spending & Discounts
- 244K Work, Benefits & Business
- 598.9K Mortgages, Homes & Bills
- 176.9K Life & Family
- 257.3K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.1K Discuss & Feedback
- 37.6K Read-Only Boards