Highview Parking charges

Johnersh

 Do the shops only want you there for the maximum stay?
Yes, because retailers have market research that allows them to scatter graph how long people stay for.  If they are able to offer 95% of the population available spaces for free, when the consumer requires them, at the expense of the 5% that prefer to shop for 5 hrs, then that's good business.

The Beavis judgement deals clearly with the value to the retailer of "churn" and available empty spaces for other customers to use.

Redx

It's nothing new

6 years ago my good lady and her sister shopped on my local retail park , shopping and having lunch in BHS there too , spending a couple of hundred pounds due to wedding outfits etc , the retail park limit is 4 hours with no return within an hour or two 

Parking Eye issued her sister with an NTK PCN for overstaying by an hour , this was pre Beavis !! So similar issues

Receipts were scanned and an appeal was made to Parking Eye , the unwritten rule of being over £30 must have played a part , as did a complaint to BHS where they had lunch (onsite) , because Parking Eye quickly cancelled the PCN , in writing

That was my second foray into this murky world , whilst being involved with my lads appeal to Excel at Ashton retail park , an appeal upheld by Popla due to Excel not following the landowner contract of the first hour being free (time onsite was about 45 minutes)

So is nothing new , but hopefully the new CoP will fix a lot of the problems

I had the bit between my teeth after those 2 sc@ms !!

Umkomaas

MH71 said:

Really....though? Do the shops only want you there for the maximum stay? Is this not set by the owner of the retail park and not the shops? Don't the shops just want you to spend your money no matter what?
Before lockdown and shopping without my child, I could have spent hours in the likes of TK Maxx. 

You can bump your gums all you like with us (you're pushing at an open door), but it's irrelevant. Take it to the retail park and rant at them and see if you can squeeze an extra nano second from them. Unless people do that, then high dudgeon with non-influentials is utterly futile. 

Le_Kirk

Umkomaas said:

MH71 said:

Really....though? Do the shops only want you there for the maximum stay? Is this not set by the owner of the retail park and not the shops? Don't the shops just want you to spend your money no matter what?
Before lockdown and shopping without my child, I could have spent hours in the likes of TK Maxx. 

You can bump your gums all you like with us (you're pushing at an open door), but it's irrelevant. Take it to the retail park and rant at them and see if you can squeeze an extra nano second from them. Unless people do that, then high dudgeon with non-influentials is utterly futile. 

........ and when you do write to the retail park, tell them you are voting with your feet if every shopping trip (where you are spending money in their stores) comes with a £100 surcharge.

MH71

Is there a template I could you use for appealing with HighView?  
I've just spoken to Customer Services at TKMaxx and they said they would appeal it for me if my appeal is rejected (and as long as I have receipts). 

Redx

First post in the newbies FAQ sticky thread near the top of the forum , 4th thread down , always read that thread first , whatever the question is

Coupon-mad

MH71 said:

Is there a template I could you use for appealing with HighView?  

Please...for the love of God...just read the NEWBIES thread first, and stop posting here until you win the appeal. This one COULD NOT BE MORE EASY TO WIN.

MH71

Coupon-mad said:

MH71 said:

Is there a template I could you use for appealing with HighView?  

Please...for the love of God...just read the NEWBIES thread first, and stop posting here until you win the appeal. This one COULD NOT BE MORE EASY TO WIN.

I'm sorry, I'm not used to forums etc.  Trying to locate the thread you're kindly talking about.  Seems easy when you know how and what you are doing. 

Le_Kirk

MH71 said:

Coupon-mad said:

MH71 said:

Is there a template I could you use for appealing with HighView?  

Please...for the love of God...just read the NEWBIES thread first, and stop posting here until you win the appeal. This one COULD NOT BE MORE EASY TO WIN.

I'm sorry, I'm not used to forums etc.  Trying to locate the thread you're kindly talking about.  Seems easy when you know how and what you are doing. 

Assuming you are not trying to use the forum on a phone - where a lot of the functionality is lost - go to first page of forum.  Got it?  Click on NEWBIE please read this first?  Got it?  Scroll to the top/beginning.  Slowly scroll down until you see some words written in BLUE.  That is the appeal template.

Coupon-mad

MH71 said:

Coupon-mad said:

MH71 said:

Is there a template I could you use for appealing with HighView?  

Please...for the love of God...just read the NEWBIES thread first, and stop posting here until you win the appeal. This one COULD NOT BE MORE EASY TO WIN.

I'm sorry, I'm not used to forums etc.  Trying to locate the thread you're kindly talking about.  Seems easy when you know how and what you are doing. 

You are trying to locate the thread that my signature tells everyone is 2 clicks away and tells you where to click at the top of the page?   You didn't read my signature, did you?  Don't use a phone.

 This is why my signature below appears under every post I make, to stop us all having to give links WHICH I WILL NOT DO, BECAUSE IT STOPS YOU LEARNING HOW TO HOP AROUND THE FORUM...