Tax declaration due to investments

TBC15

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

John464

eskbanker said:

John464 said:

TBC15 said:

John464 said:

I have kept my capital gains just under my allowance, so no tax to pay there.
My income is taxed automatically.
But calculated I have about £200 tax to pay on dividends
So registered for self assessment
It directed me to a questionnaire, which I completed, and then it said I don't need to do a self assessment
So I don't know who is wrong, me or them

Details on what to do here https://www.gov.uk/tax-on-dividends

Thanks for the link
But it says ring the helpline which is permanently engaged.
Anyone know if there is another way to inform HMRC about dividends?

You've been given answers to that question on the other thread where you asked it:

https://forums.moneysavingexpert.com/discussion/comment/77787623/#Comment_77787623

Thanks
I had several threads open and thought it was this thread I had asked on.  Then when I couldn't find it I thought my wifi must have dropped out again before the post had gone through.  So I posted it again.

John464

TBC15 said:

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

Can't even get in the queue for webchat
and this is supposed to be the quiet time
can't understand why want us phoning a line that is always too busy
I thought they were supposed to be encouraging people to go online

masonic

John464 said:

TBC15 said:

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

Can't even get in the queue for webchat
and this is supposed to be the quiet time
can't understand why want us phoning a line that is always too busy
I thought they were supposed to be encouraging people to go online

Declaring income to HMRC is not something that requires live 2-way communication. Phoning and live chat are going to suffer from the same issues, especially at this time of year when HMRC is encouraging people to make a start on their tax returns.

You could opt for the Personal Tax Account or postal options suggested to you yesterday.

John464

masonic said:

Declaring income to HMRC is not something that requires live 2-way communication.

Thats what they seem to want because they tell you to phone.
Presumably so they can ask questions if necessary.
Which would be all very well if you could get through.

masonic

John464 said:

masonic said:

Declaring income to HMRC is not something that requires live 2-way communication.

Thats what they seem to want because they tell you to phone.
Presumably so they can ask questions if necessary.
Which would be all very well if you could get through.

Who has told you to phone and if you are in contact with someone at HMRC why couldn't they sort it there and then? They've never asked me to phone when I've declared the income to them in a letter.

RobHT

masonic said:

John464 said:

TBC15 said:

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

Can't even get in the queue for webchat
and this is supposed to be the quiet time
can't understand why want us phoning a line that is always too busy
I thought they were supposed to be encouraging people to go online

Declaring income to HMRC is not something that requires live 2-way communication. Phoning and live chat are going to suffer from the same issues, especially at this time of year when HMRC is encouraging people to make a start on their tax returns.

You could opt for the Personal Tax Account or postal options suggested to you yesterday.

The tax return is not done in April with the self-assessment together?

masonic

RobHT said:

masonic said:

John464 said:

TBC15 said:

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

Can't even get in the queue for webchat
and this is supposed to be the quiet time
can't understand why want us phoning a line that is always too busy
I thought they were supposed to be encouraging people to go online

Declaring income to HMRC is not something that requires live 2-way communication. Phoning and live chat are going to suffer from the same issues, especially at this time of year when HMRC is encouraging people to make a start on their tax returns.

You could opt for the Personal Tax Account or postal options suggested to you yesterday.

The tax return is not done in April with the self-assessment together?

No, the deadline for self assessment is the end of January the following year for online submissions. HMRC start sending out reminders from October-November. Most people don't have all the information they require back in April, with investment platforms, banks etc taking some time to issue tax statements after the end of the tax year.

See this press release for example: https://www.gov.uk/government/news/just-100-days-left-for-self-assessment

John464

masonic said:

John464 said:

masonic said:

Declaring income to HMRC is not something that requires live 2-way communication.

Thats what they seem to want because they tell you to phone.
Presumably so they can ask questions if necessary.
Which would be all very well if you could get through.

Who has told you to phone and if you are in contact with someone at HMRC why couldn't they sort it there and then? They've never asked me to phone when I've declared the income to them in a letter.

Phone number is the only contact detail given on the webpage

John464

RobHT said:

masonic said:

John464 said:

TBC15 said:

Could try Webchat to speak to an advisor online

https://www.tax.service.gov.uk/ask-hmrc/webchat/income-tax-enquiries-for-individuals-pensioners-and-employees?_ga=2.180787495.1430529466.1605617660-936292649.1587367851

I’d keep persevering with the phone; it took me 35mins to get through last time.

Can't even get in the queue for webchat
and this is supposed to be the quiet time
can't understand why want us phoning a line that is always too busy
I thought they were supposed to be encouraging people to go online

Declaring income to HMRC is not something that requires live 2-way communication. Phoning and live chat are going to suffer from the same issues, especially at this time of year when HMRC is encouraging people to make a start on their tax returns.

You could opt for the Personal Tax Account or postal options suggested to you yesterday.

The tax return is not done in April with the self-assessment together?

As I posted earlier, I tried to do a self assessment, was directed to a questionnaire, which said I do not need to do a self assessment.  Presumably because dividend income is below £10,000