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Tesla cancel order due to ‘IT error my on price

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  • AdrianC
    AdrianC Posts: 42,189 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper
    It wasn’t a massive IT error. They listed around 15 cars into ‘New Inventory’ which were around £10k less than the £47k usual list price.
    There y'go. 20%+ pricing disparity counts as an obvious error, so - yes - even without any specific get-out, they have every right to cancel.
  • Grumpy_chap
    Grumpy_chap Posts: 18,229 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    £10k (20%) is sufficiently significant that the error would have been "apparent".
    It would still not mean selling at a loss.
    It is also a trouble with the "dynamic" pricing that everything seems to have these days.
  • foxy-stoat
    foxy-stoat Posts: 6,879 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper
    Doesn't hold out much hope for the car, which is heavily influenced by technology, is manufactured by a company that cannot get the price right due to information and technology error.
    Someone keyed in the wrong price, by your logic, don't hold out much hope for any car, which is heavily influenced by people, is manufactured by a company that employs humans
    It wasn't an IT error then, it was human error.
  • neilmcl
    neilmcl Posts: 19,460 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Doesn't hold out much hope for the car, which is heavily influenced by technology, is manufactured by a company that cannot get the price right due to information and technology error.
    Someone keyed in the wrong price, by your logic, don't hold out much hope for any car, which is heavily influenced by people, is manufactured by a company that employs humans
    It wasn't an IT error then, it was human error.
    In my many years experience in IT the human element is always the weak link in any IT system. IT systems on their don't make errors.
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