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What are my rights if my broadband install is taking too long?
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Update for anyone who is interested. Spoke to the cancellations manager today and he agreed that it was an unreasonable amount of time to wait for service and that I could leave the contract fee-free. I still have £75 credit on the account so I am awaiting to find out what is done about that0
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trashedteen said:Update for anyone who is interested. Spoke to the cancellations manager today and he agreed that it was an unreasonable amount of time to wait for service and that I could leave the contract fee-free. I still have £75 credit on the account so I am awaiting to find out what is done about thatJust make sure you get that confirmed in writing, text or e mail.There are threads on here where verbal agreements seem to vanish after the event, best to be sure
Numerus non sum0
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