Anyone made a claim with trainline?

bradders1983

Surely there is an excess on the policy that makes it pointless claiming?

macman

tim3434 said:

epm-84 said:

You need to read the wording of your travel insurance and check the T&Cs for the type of ticket you purchased.  

If the tickets weren't Advance tickets then it would have been better to buy them from Southern Railway (it doesn't matter whether or not the service you plan to catch is run by them or not), as they do a Money Back Guarantee.  You just need to select the 'Ticket on Departure' option and not collect your tickets ahead of your planned departure date to qualify.  Many people buy from the Trainline because of their advertising, rather than because they offer you anything the other ticket selling sites offer.

Good point, I wasn't even aware I could buy train tickets from anywhere else. I'll bare that in mind for next time.

You can buy tickets for anywhere in the UK from any of the TOC's, even if they don't run your route. And, unlike traineline.com, they don't charge a fee.