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Is it strange that I don’t want to give my contact details to the buyer?

onyx911
Posts: 108 Forumite

Our buyer has been asking a lot of questions via the estate agent and I am more than happy to answer them. Anything from where are the network cables in the house, does the BT line work, how many TV ariels etc. I always reply to the agent the same day. The agent has asked if she can give my contact details directly to the buyer going forward as they’ll have a lot more questions when they move in.
I really don’t want to build a rapport with them. They seem like a lovely family and I hope they are happy there. But we are happy to be rid of that neighbourhood and the neighbours so I really don’t want any connection to the street once we are gone. Happy to continue to answer questions via agents or solicitors.
Is that strange? Just for clarity, they didn’t ask for our contact details, the agent suggested it to me.
I really don’t want to build a rapport with them. They seem like a lovely family and I hope they are happy there. But we are happy to be rid of that neighbourhood and the neighbours so I really don’t want any connection to the street once we are gone. Happy to continue to answer questions via agents or solicitors.
Is that strange? Just for clarity, they didn’t ask for our contact details, the agent suggested it to me.
0
Comments
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Definitely do not give your details. Tell your agent no, all questions should be routed via them and you will answer in a timely manner. Make your EA work for their commission fee.9
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We have given ours to buyers in the past. They contacted us a couple of times about minor things. The house we now live in left no contact details at all . A hospital appointment letter came for a few days later, which was returned as unknown.
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I have never given or would even think of requesting the details of the purchasers or buyers, your EA should continue passing on any info.1
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Your agent is either naive or lazy. There aren't many naive agents, but either way, the answer is no, don't allow anything that might make unwelcome contact after the sale more likely.5
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When I last moved I set myself up a disposable gmail account just for the buyer. That way I could just ignore it if they got too demanding.
In the end we've actually become good friends so it wasn't really necessary.
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I was surprised that no contact details were left by my vendor, an 80 year old widow as people of that era usually do. Then the bailiffs turned up a month later
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I exchanged telephone numbers with our buyers at the request of the estate agent. It was a little annoying at first as there was a fairly constant stream of questions from the buyer before/after the sale. I even ended up going round after we’d completed to explain how the thermostat worked (google exists..).It worked out for the best though, as they were kind enough to keep in touch when various letters/parcels were delivered to them in error. Royal Mail redirection is less than useless! Was that bad I ended up getting my money back from them!
Having said all of that, I think it was a little naive of me to do so. I can imagine it could become a nightmare if something breaks, or they find something they don’t like.3 -
If I sell again I'd never give the buyer contact details. I left a useful sheet of information for my viewing agent's eyes only, with my number. The viewer offered the same day, and I accepted. 11.35 pm that night I was woken by a text from him - seems the viewing agent had given him my sheet. I was asleep in bed but keep the sound on in case my kids ever need me, I felt obliged to wake up enough to reply. I received several more late night texts over the next few weeks but unfortunately no survey request - he didn't have the cash, his ex wife did, sale fell through.£216 saved 24 October 20140
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Its a very personal choice, and if you don't want to exchange contact details, then don't.
I've established personal contact with both Mrs Vendor - had to because they're using PurpleBricks, and Mr Purchaser. It suits us all and has proved invaluable in keeping the chain alive through some tricky moments. I don't envisage us becoming close friends, but Mrs Vendor and I have a date over a bottle of fizz when we've completed.2 -
When I recently sold my property, I left a ring binder full of details concerning the appliances in the property. I also compiled a document of basic information such as where the water/electricity/gas turned off, days the rubbish was collected etc. After completion the EA said he was going to let the buyers have my contact details. I quickly pointed out that he wasn't to do that without my express consent which I wasn't giving him. Any questions were to come through the EA.5
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