Universal Credit - strange benefit deduction £180

[Deleted User]

A friend of mine is currently on UC (previously on JSA). She just received her 2nd UC payment in the bank and noticed that a total of £180.00 was deducted by the DWP.

Online it says that "As you received benefits you were not entitled to Jobseeker's Allowance"?? The other benefit she received is just Housing Benefit.

She is going to call the DWP tomorrow but wondering if anyone has got any ideas about this deduction made by DWP? Is this a mistake? Thank you!

Galloglass

You'd be better off in the Benefits section with this one but there is a discrepancy between being in receipt of UC and HB. 

If they are not entitled to JSA then they are not entitled to HB as UC covers the housing cost through housing element.

There should be an explanation on the award or on the UC journal.

poppy12345

It should say what the deductions were for. Although if they were claiming New style JSA as well as UC then this will be deducted in full from any UC entitlement.

[Deleted User]

Galloglass said:

You'd be better off in the Benefits section with this one but there is a discrepancy between being in receipt of UC and HB. 

If they are not entitled to JSA then they are not entitled to HB as UC covers the housing cost through housing element.

There should be an explanation on the award or on the UC journal.

Thank you for the swift reply! I'm really sorry for posting in the wrong section! do not know how I can possibly delete this post and repost in the benefit section. So if it's allowed I'd just continue to reply in here. 

My friend just told she did receive the below message on UC few days ago:
"Some benefits can affect how much Universal Credit you receive. Our records show that you are not getting any of these benefits.

Benefits that can affect Universal Credit are:

Jobseeker's Allowance

Employment and Support Allowance

Carer's Allowance...."

She was on JSA before but now changed to Universal Credit. She in this case did not do anything after receiving the message on the journal. 

poppy12345 said:

It should say what the deductions were for. Although if they were claiming New style JSA as well as UC then this will be deducted in full from any UC entitlement.

Thank you for the help. No she is no longer claiming JSA. She has been transferred from JSA to UC 2 months ago. And her 1st UC payment did not have the deduction. This is why she felt strange.

I have attached a screenshot of the deduction made, hopefully it'd help.