new flat - secondary phone socket not working - advice

Jeepers_Creepers

neilmcl said:

Jeepers_Creepers said:

My apologies, WallOfBeans - I misinterpreted the initial photo with the misaligned numbers. 

Now that we know what type of socket you have - Openreach Socket 5C Type 4 - it should really be a case of research to see how to add extensions. 

I recently upgraded by master socket (I think an earlier model to yours) to an OpenReach jobbie with a built-in ADSL filter and internet socket on the front, and this DOESN'T have provision to add wired extensions. But it did mean I could ditch the add-on filters. 

All sockets will have provision to add extended sockets. If it doesn't have a separate set of connectors on the faceplate (which I'd be surprised if it didn't have) then you'd simply daisy chain of the incoming connector.

My apologies again...

I'm trying to recall the issue I had when I fitted the new socket - a NTE5 ADSL/Broadband Filter Master Socket Adaptor Plate. Yes, you could add extension cables for phones, but not run your modem off them. The modem had to be only from the master which had the built-in ADSL filter and a dedicated socket for this. Something like that. Ie, the extension cables weren't ADSL-filtered from the master, but neither could you add additional filters at the extension sockets. That's my best recollection. 

WallOfBeans should ensure he's following the correct wiring procedure for his faceplate, and not assume that it'll all work fine just because he has a dialling tone; there was surely a reason why OpenReach disconnected the extensions - other than down to their usual standard of work...? :-)