new flat - secondary phone socket not working - advice

wallofbeans

Hasbeen said:

wallofbeans said:

Hasbeen said:

All sockets shown only have one cable running to them.
I would assume a joint box or other connection point somewhere else.
Some info here re wiring from:   https://www.tlc-direct.co.uk/Technical/Telecoms/Telephone Wiring.htm

The mystery socket seems to have another cable going to it. Can't I just take the 2 and 5 wires from that and connect to the 2 and 5 ports on the master socket? Or am I missing something?

That's probably what I would try. Connect 2 individual wires to the master connection where the existing 2 wires are located to the secondary socket adjacent to the master again into where the 2 wires are located. So master to first adjacent socket then hopefully cable will be active to second socket.
Or disconnect adjacent socket and see if wires will reach through to master.

They'll definitely reach through, the back of both is open and I can feed them through from the mystery socket to the master easily.

Hasbeen

Then try it if adjacent socket is wired up to second socket then it will work. Adjacent socket will not, but master will work.

Let us know.

wallofbeans

Hasbeen said:

Then try it if adjacent socket is wired up to second socket then it will work. Adjacent socket will not, but master will work.

Let us know.

It was fiddly getting the wires through but that seems to have worked - I now have dial tone on all the secondary sockets!

Can I now use one of these to plug the router into? Or should it be kept connected directly to the master socket? It's so they can connect via ethernet directly to computer in office space and I assume get a better signal than wifi gives.

Thanks all!!

neilmcl

wallofbeans said:

Hasbeen said:

Then try it if adjacent socket is wired up to second socket then it will work. Adjacent socket will not, but master will work.

Let us know.

It was fiddly getting the wires through but that seems to have worked - I now have dial tone on all the secondary sockets!

Can I now use one of these to plug the router into? Or should it be kept connected directly to the master socket? It's so they can connect via ethernet directly to computer in office space and I assume get a better signal than wifi gives.

Thanks all!!

At the moment the only socket that is filtered for broadband use is the master socket. If you want to connect the router to any of the other sockets then you'll need to use microfilters, also the connection speed is likely to be worse than connecting the router directly to the master socket.

So in the end did you just disconnect the wires from the socket on the left and wire it up to the faceplate of the master socket?

Jeepers_Creepers

My apologies, WallOfBeans - I misinterpreted the initial photo with the misaligned numbers. 

Now that we know what type of socket you have - Openreach Socket 5C Type 4 - it should really be a case of research to see how to add extensions. 

I recently upgraded by master socket (I think an earlier model to yours) to an OpenReach jobbie with a built-in ADSL filter and internet socket on the front, and this DOESN'T have provision to add wired extensions. But it did mean I could ditch the add-on filters. 

Jeepers_Creepers

Eg. See the last page here: https://www.openreach.co.uk/orpg/home/helpandsupport/how-toguides/howtoguides/downloads/NTE5C_Instructions_CP.pdf

Hasbeen

neilmcl said:

wallofbeans said:

Hasbeen said:

Then try it if adjacent socket is wired up to second socket then it will work. Adjacent socket will not, but master will work.

Let us know.

It was fiddly getting the wires through but that seems to have worked - I now have dial tone on all the secondary sockets!

Can I now use one of these to plug the router into? Or should it be kept connected directly to the master socket? It's so they can connect via ethernet directly to computer in office space and I assume get a better signal than wifi gives.

Thanks all!!

At the moment the only socket that is filtered for broadband use is the master socket. If you want to connect the router to any of the other sockets then you'll need to use microfilters, also the connection speed is likely to be worse than connecting the router directly to the master socket.

So in the end did you just disconnect the wires from the socket on the left and wire it up to the faceplate of the master socket?

If the new master socket is prefiltered as it is. Then I believe you are unable to add micro filters to any additional sockets. No connection? Possibly even without a filter??
Most would plug the router into master and either rely on WIFI or use devices such as TP links etc. 

neilmcl

Jeepers_Creepers said:

My apologies, WallOfBeans - I misinterpreted the initial photo with the misaligned numbers. 

Now that we know what type of socket you have - Openreach Socket 5C Type 4 - it should really be a case of research to see how to add extensions. 

I recently upgraded by master socket (I think an earlier model to yours) to an OpenReach jobbie with a built-in ADSL filter and internet socket on the front, and this DOESN'T have provision to add wired extensions. But it did mean I could ditch the add-on filters. 

All sockets will have provision to add extended sockets. If it doesn't have a separate set of connectors on the faceplate (which I'd be surprised if it didn't have) then you'd simply daisy chain of the incoming connector.

neilmcl

Hasbeen said:

neilmcl said:

wallofbeans said:

Hasbeen said:

Then try it if adjacent socket is wired up to second socket then it will work. Adjacent socket will not, but master will work.

Let us know.

It was fiddly getting the wires through but that seems to have worked - I now have dial tone on all the secondary sockets!

Can I now use one of these to plug the router into? Or should it be kept connected directly to the master socket? It's so they can connect via ethernet directly to computer in office space and I assume get a better signal than wifi gives.

Thanks all!!

At the moment the only socket that is filtered for broadband use is the master socket. If you want to connect the router to any of the other sockets then you'll need to use microfilters, also the connection speed is likely to be worse than connecting the router directly to the master socket.

So in the end did you just disconnect the wires from the socket on the left and wire it up to the faceplate of the master socket?

If the new master socket is prefiltered as it is. Then I believe you are unable to add micro filters to any additional sockets. No connection? Possibly even without a filter??
Most would plug the router into master and either rely on WIFI or use devices such as TP links etc. 

You're absolutely correct. Ignore my earlier post regarding microfilters, I was having a bit of a brain freeze.

Ectophile

Be aware that if you do ever manage to rewire things so that you can plug the router into an extension socket, then your speed may be lower.  ASDL and VDSL ("fibre") lines are very susceptible to poor quality extension wiring.

That may be why they were disconnected in the first place.