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Dealer will not refund deposit

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2

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  • Dr_Crypto
    Dr_Crypto Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Jag forums are full of posts by people who buy an end-of-life car and then have massive problems with it. 
  • Sounds like the motoring equivalent of "The Money Pit"
    What "issues" are the dealer trying to fix prior to delivery ?
    No test drive and paying by BACS, I'm afraid you didn't do anything to protect yourself.
  • I posted this to ask for help and all I have is people criticising me for choosing a jag what the hell difference what make of car it is the make of the car is totally irrelevant, what is relevant is the company told me that if I give them a £1000 deposit they would have the car ready for collection on the following Friday then they broke the verbal contract so I want my deposit back and I’ll buy my jag from someone who is reliable, you lot mentioning that I chose a “ money pit” is to be honest ridiculous, swap the jag for a Prius what difference does that make to a broken verbal contract 
  • photome
    photome Posts: 16,668 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    judgeged said:
    I posted this to ask for help and all I have is people criticising me for choosing a jag what the hell difference what make of car it is the make of the car is totally irrelevant, what is relevant is the company told me that if I give them a £1000 deposit they would have the car ready for collection on the following Friday then they broke the verbal contract so I want my deposit back and I’ll buy my jag from someone who is reliable, you lot mentioning that I chose a “ money pit” is to be honest ridiculous, swap the jag for a Prius what difference does that make to a broken verbal contract 
    The car was only a day or so late at the start of this week. Is it ready yet?
    If it isnt what is the latest communication from the garage
  • Please do tell what work was needed and their excuse for it taking so long ?
  • judgeged said:
    I posted this to ask for help and all I have is people criticising me for choosing a jag what the hell difference what make of car it is the make of the car is totally irrelevant, what is relevant is the company told me that if I give them a £1000 deposit they would have the car ready for collection on the following Friday then they broke the verbal contract so I want my deposit back and I’ll buy my jag from someone who is reliable, you lot mentioning that I chose a “ money pit” is to be honest ridiculous, swap the jag for a Prius what difference does that make to a broken verbal contract 
    So take them to court. You'll have to stump up fees and as a civil case the key will be what was reasonable, most would say that it's not reasonable to cancel a contract on the basis of one or even a few days, unless you inserted a 'time is of the essence' clause which you didn't and wouldn't want to.
  • Dr_Crypto
    Dr_Crypto Posts: 1,211 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Makes a massive difference as to what is reasonable. Even on a £50k new car the delivery date can change, let alone a clapped out old shed. 
  • Grumpy_chap
    Grumpy_chap Posts: 18,278 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    judgeged said:
    I posted this to ask for help and all I have is people criticising me for choosing a jag what the hell difference what make of car it is the make of the car is totally irrelevant, what is relevant is the company told me that if I give them a £1000 deposit they would have the car ready for collection on the following Friday then they broke the verbal contract so I want my deposit back and I’ll buy my jag from someone who is reliable, you lot mentioning that I chose a “ money pit” is to be honest ridiculous, swap the jag for a Prius what difference does that make to a broken verbal contract 
    There are a number of questions asked that you have not answered to provide clarification on.
    Most specifically, what is the fault they are trying to repair?
    What is the update since the beginning of the week as to the status of the Jag - are they able to supply it to you yet?
  • sheramber
    sheramber Posts: 22,523 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    When I bought my current car I was due to collect on the Friday after it had been through the workshop for a service. However I got a call on the Thursday to say it would not be ready as when the mechanic took it out for a test drive afterwards a fault developed. The part required was due to arrive Friday afternoon and if it did  I could collect Saturday. No problem. Better than the fault developing after I had collected it.

  • angrycrow
    angrycrow Posts: 1,105 Forumite
    Tenth Anniversary 1,000 Posts
    What a truely horrible person. You do realise people on the forum give their time for free don't you. I suggest that you never ever use a forum for advice again. 
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