British Gas difficulties

Hi, just had a tenant leave my property having had a british gas pay as you go meter Installed. I’ve managed to change the name on the account into my name, but was told to call back 24hrs later to arrange meter change to a regular credit meter. When I called back, I was eventually put through to the billing team who said the property didn’t exist and then hung up. Help! How do you get BG to change a pre payment meter

Comments

  • Hasbeen
    Hasbeen Posts: 4,404
    First Anniversary Photogenic Name Dropper First Post
    Forumite
    You can ask on the Energy forum. That covers gas / electric.

    This is LPG, Heating Oil other fuels forum?
    The world is not ruined by the wickedness of the wicked, but by the weakness of the good. Napoleon
Meet your Ambassadors

Categories

  • All Categories
  • 341.6K Banking & Borrowing
  • 249.6K Reduce Debt & Boost Income
  • 449K Spending & Discounts
  • 233.7K Work, Benefits & Business
  • 605.8K Mortgages, Homes & Bills
  • 172.3K Life & Family
  • 246.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.8K Discuss & Feedback
  • 15.1K Coronavirus Support Boards