British Gas difficulties

2 Posts
Newbie
Hi, just had a tenant leave my property having had a british gas pay as you go meter Installed. I’ve managed to change the name on the account into my name, but was told to call back 24hrs later to arrange meter change to a regular credit meter. When I called back, I was eventually put through to the billing team who said the property didn’t exist and then hung up. Help! How do you get BG to change a pre payment meter
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This is LPG, Heating Oil other fuels forum?