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BT contract oversight

danrv
danrv Posts: 1,636 Forumite
Seventh Anniversary 1,000 Posts Name Dropper
edited 8 October 2020 at 2:05PM in Broadband & internet access
Hi
I have a BT Fibre 1, Essential TV and BT Sport package. Joined about two and a half years ago on around £44.00 pm.
No problems with speed or WiFi but had completely forgotten that it’s on a contract. Price increase prompted
a check on the MyBT app.
Can’t find contract end date but was wondering if rejoining is fairly straight forward.
Would like to stick with BT but the bills have crept up to double the original monthly fee.
Any help appreciated.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Double sounds like you are out of contract and on rolling 30 day expensive standard price .
    Contact BT
    BT Members page log in go to  My BT
    Orders and Faults .
    Track Your Orders  .
    Should be able to find contract dates and how long each component is for .


  • danrv
    danrv Posts: 1,636 Forumite
    Seventh Anniversary 1,000 Posts Name Dropper
    Thanks for the reply. 
    I’ll get onto that and try and resume a contract. 
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