eBay - no feedback

IvanOpinion

Ectophile said:

If I have purchased something and received it then the seller has met my expectations (that is worth 3 stars out of 5) ... but for some reason sellers get really precious if you don't give them 5 out of 5 - hence I can't be bothered giving false feedback.

A few years ago, there was a period of star rating inflation on ebay.  These days, the star ratings are as follows:

• ***** Good
• **** Not very good
• *** (or less) Terrible

This new rating is now so baked into ebay that if you give a professional seller anything less than a 5 star rating, they will be very unhappy as it damages their reputation.  It's daft, but unless a seller does anything wrong, I will give them 5 stars.

I disagree and have little interest in how half-baked ebays ideas about its star system are.  In my books if there is a 5 star system then I will treat it as 
*  terrible (goods did not arrive)
** did not meet expectations (not as described, shoddy quality, late delivery, too much spam, emails begging for 5* feedback etc.)
*** met expectations (goods arrived within expected time scale, as described, decent quality, not spammed etc.)
**** above expectations (goods better than described, of superior quality, superior value for money etc.)
***** goods personally delivered by Kaley Cuoco

The internet has manufactured this faux system whereby everybody expects 5 stars (because they are too precious to handle honest feedback).  I see it during appraisals were delicate little snowflakes get upset because they get 3 out of 5 (which means they have done a good job and met expectations).  If everybody gets 5 stars then how do we highlight those companies that genuinely do go above the call of duty and deliver excellent service.

So I will not waste my time on faux feedback that exists to massage the ego of delicate little princesses.  If they want to build a fairy tale land of faux etiquette and faux courtesy around it then that is their problem.

Sandtree

IvanOpinion said:
I disagree and have little interest in how half-baked ebays ideas about its star system are. 

I both agree and disagree... in an ideal world I would agree that 3 star is average and above or below is exactly what it is.

Its nothing to do with snowflakes though, I am mitigating my hobby but to others its their livelihood and a minority making a stand  about star ratings to the majority means its a poor seller and your gripe with eBay impacts honest/good sellers.

SevenOfNine

As a buyer I leave feedback as soon as the item arrives. I've even had a jigsaw box wrapped in thick wallpaper, so funny & why not, as long as it's well wrapped.  Though I'm going to avoid a seller who does not use Royal Mail, I've had a problem wI don't care if the seller leaves me any or not TBH.

Sadly, I recently bought 7 jigsaws, all different sellers, (& I've bought several before, no problem), but the one I've just completed has a piece missing, no mention of that by the seller!  Another had so much pet hair mixed in it was very unpleasant, I went through it several times & had a LARGE furball by the end. Another had mould in the box the jigsaw smelt stale.

So, in future, I won't be so quick or so generous with my review & star ratings. Missing bits, pet hair & mould/smell will get no review/score or low score & honest comments.