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Success complain and reclaim
I was helping my daughter navigate her way through some financial difficulties, using the resources available on MSE, when I stumbled across the information about mis-sold packaged accounts. Years ago my bank insisted I must open one of these, but after I'd read the info here I realised I'd been had. Long story short, I filled in the forms available on MSE, sent them off, and a month later got a cheque for £3,500. This really boosted my new double glazing fund, and the windows have now been fitted in time for winter. As you can imagine, I was dead chuffed.