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Batcave1
Batcave1 Posts: 1 Newbie
in Broadband & internet access
I switched to Vodaphone and have consistently had problems Slower than promised speed but worse, dropping out literally every few minutes. After hours of moaning they rang me to say it was “an amber cable link capacity issue” and I should contact BT Openreach directly. They said they had to be referred by the provider. Catch 22.
Can anyone recommend a provider for the TN12 area of Kent?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If its an Open Reach problem then unless you have Virgin it will be the same .
    Your ISP contacts Open Reach so make a complaint .
  • littleboo
    littleboo Posts: 1,726 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The cablelink is the connection between the Openreach and the ISP's backhaul. Its down to Vodafone to sort it it
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