PPI company chasing fee- (RESOLVED - company voided fee after explaining it was unfair).
I have used a company called Claims Thru Us Limited to help me get PPI Claims back for a 18% fee, and sure enough they got back 12k! but the last claim was against Santander, in this case it Santander didn't uphold the PPI claim but offered a settlement of £800.00 for overcharging, so I accepted and didn't hear back for month, so I phoned them and the cash was used to pay a statue barred debt - OK fair enough I thought, so I let the Claims Thru Us know that I didn't get any money and wouldn't' be paying them, them thanked them for the pervious payments (all fees I had paid), to my surprise they are still after the fee!
There response (Claims Thru Us Limited )
"Thank you for your email,
Unfortunately our fee would still stand as we have been successful in claiming back the PPI for you. If the money had gone to an IVA we could have recovered our fee from them however as it has been used to cover arrears that you had on the account you would still be liable to pay for our fee."
I was not awarded a PPI claim! it was overcharging offer, the PPI claim was not upheld, the above statement is incorrect.