CADBURY ROSES TIN 800g £2.99!!!!

joey0027

Received mine today too but have been charged £4.99 delivery!

E-mail to customer services but no response as yet.

JMC39

Wow, check out the 3 In 1 Breakfast Maker!! :rotfl:

nikib_3

just checked my invoice, I got charged for postage too

haventadog

i couldn't see a breakfast maker

ggl33s0n

Ive been charged postage too - i had a sneaky feeling this would happen!!

Can anyone keep me posted if they get their delivery refunded - im emailed customer services now
Thanks

Poppy_P

:rotfl:

emailed customer services

Customer Services and Studio do not go together!

Smickan

ggl33s0n wrote: »

Ive been charged postage too - i had a sneaky feeling this would happen!!

Can anyone keep me posted if they get their delivery refunded - im emailed customer services now
Thanks

My post copied from another studio thread, hope it helps

'm an existing customer - have been for 2 years - and I used the code on my final delivery (I've had 3 from them this Winter) and nothing was taken off.

I first sent off 2 emails and have had no reply and today my proper paper statement came through the post and they still hadn't replied. I spent a good hour attempting to ring the 08713 769933 number at the top of my statement and getting the 'Sorry, we can't answer your call - sod off and keep ringing back so we get more money from you' message.

I googled - and got this number: 08706 02 23 32 had to hang on for all of a minute whilst someone answered my call (It never got to the point of hanging on on the other - it just tells you about their website and cuts you off) and spoke to a lovely man who said he could see that the code should indeed have taken off the postage and he would sort it for me - so it's worth ringing to complain about it.

Burlesque_Babe

Tesco have now reduced the huge 2.75kg tin from £18.00 to £9.00, not sure how that competes with this offer.

ggl33s0n

Hi - just got through and advised i had been charged delivery - i stated i used code 033 for the Roses and was advised that 033 only works for orders over £20 hence postage charged.
My options are keep em and pay £8 for the mini tin or return them at post office and item and delivery would be credited.
I think i am gonna return em should only cost a couple of quid i think - but its the principle more than anything - might sound tight but i feel cheated! hehe!!

Thanks for the number

Lancalot

Be careful of the offer they don't mention that they charge you £4.99 postage & package and they send you a very small container of chocolates!!

Lancalot