Broadband speed

trickydicky14

With EE and just changed from basic broadband to fibre, once settled, I should get 36 download speed and I know it can take up to 10 days to settle or so I have read.
Well I am just two days in and no change in speed at all, getting exactly the same as I had with basic set up 11 download speed.
Am I just being inpatient or should I have seen some sort of change after 48 hours?
Thanks for any advice.

Chino

trickydicky14 said:

Am I just being inpatient or should I have seen some sort of change after 48 hours?

If you had 11 Mbps on ADSL, you should be getting close to the offered speed for FTTC. I think that, despite what EE might have told you, you haven't been migrated to FTTC yet.

trickydicky14

Chino, thanks for your post, The only thing that makes me confused is the fact I had a text from a BT engineer four days ago saying he was sorting out my line at the local exchange so I thought it was sorted, may be not?

Chino

Don't know. It all depends on what instruction this Openreach person was given - which may not be what he or she should have been given!
Try looking on your router settings to see what it says about your connection type. For example, I'm on FTTC with BT so my BT Smart Hub reports my:

• Connection type as "Fibre Broadband (VDSL)" (on the status page); and
• Modulation type as "G_993_2_ANNEX_B" (on the "Technical log" page).

trickydicky14

Thanks Chino, just got in to hub manager and you are correct, its showing ADSL