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setting up online shop

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Hi, I want to start a little website selling home/garden and seasonal items. I'm researching it all as I go but I think I should start off selling on FB and Instagram to gain some capital then start a website. Does this sound right and any tips or suggestions from anyone? Thank you 

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  • CKhalvashiCKhalvashi Forumite
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    No reason why you can't go for the website aspect straight away, it would likely reduce your costs overall.

    There's very little that a free decent Wordpress theme, a few plugins, £20 and an afternoon can't achieve for a basic store.

    I've always paid someone to do website stuff, and was quite surprised at how easy it is to do yourself when setting up a website for a project we'll be launching in January.
    "I kada sanjamo san, nek bude hiljadu raznih boja" (L. Stamenkovic)

    I can spell, my iPad can't.
  • Savvy_SueSavvy_Sue Forumite
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    How are you going to find your buyers? Why should they buy from you and not others?

    Make sure you're aware of the law regarding online sales.
    Still knitting!
    Completed: TWO adult cardigans, 3 baby jumpers, 3 shawls, 1 sweat band, 3 pairs baby bootees, 2 sets of handwarmers, 1 Wise Man Knitivity figure + 1 sheep, 2 pairs socks, 3 balaclavas, multiple hats and poppies, 3 peony flowers, 4 butterflies ...
    Current projects: pink balaclava (for myself), seaman's hat, about to start another cardigan!
  • soolinsoolin Forumite, Board Guide
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    Hi, I want to start a little website selling home/garden and seasonal items. I'm researching it all as I go but I think I should start off selling on FB and Instagram to gain some capital then start a website. Does this sound right and any tips or suggestions from anyone? Thank you 
    FB marketplace can be very successful, I do very well on there but it isn't really enough on its own to generate a good income as it is very variable and can be time consuming with people asking daft questions- or not paying or not collecting. My main sales are usually on ebay where it costs more but is very straightforward, people see the item, they buy it and I post it- end of.

    Instagram can be good but that depends on what sort of following you currently have, I don't use it much so don't sell there.

    As Savvy_Sue says regardless of where you sell remember to be aware of the business rules and regs, for instance you must have a return policy and accept all change of mind returns, you must display your geographic address visibly and you need to be registered with HMRC.


    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
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  • PotbellypigPotbellypig Forumite
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    Facebook is one option but there are generally so many of the same sort of items being sold on Facebook these days. How you stand out from the competition and get people to notice you is the difference. You'll only sell so many to people you know.
  • edited 16 September at 10:13PM
    soolinsoolin Forumite, Board Guide
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    edited 16 September at 10:13PM
    Facebook is one option but there are generally so many of the same sort of items being sold on Facebook these days. How you stand out from the competition and get people to notice you is the difference. You'll only sell so many to people you know.
    I don’t think I’ve ever sold to anyone I know on Facebook. Marketplace is huge, I even get questions about purchases from people in Europe , although at the moment I’m not shipping outside the Uk so have to decline.
     I don’t sell on my own feed nor do I bother much with groups - except some specialist collector groups depending on what I have , but basically just on marketplace, I don’t pay to upgrade my listings but I do use all the marketplace tools and use items specifics (brand, condition etc).

    The one really annoying thing about marketplace though is the bot they use to weed out unwanted ads as it runs a haywire sometimes. I have been stopped from listing a Beswick horse and similar as it goes against their animal policy 🤔


    I'm the Board Guide for the Ebay Board , Charities Board , Dosh & Disability , Up Your Income and the Local MoneySaving-England board which means I volunteer to help get your forum questions answered and keep the forum running smoothly. However, do remember, board guides don't read every post. If you spot an illegal or inappropriate post then please report it to [email protected] (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com
    New to Forum? Guide
  • chareverettchareverett Forumite
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    Thank you everyone. I've read up on all the laws, still not entirely sure on insurances i may need? 
     
  • Savvy_SueSavvy_Sue Forumite
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    Depends what you are selling, what harm might be caused if the products are defective, whether anyone is coming to your premises, what your premises are. 

    Could be worth approaching an insurance broker? 

    Are you making or buying in what you're selling? 

    Where are you storing your stock? (Note: your home insurance will NOT cover this. You need to declare it to your insurer and your landlord / mortgage provider. If you are having a large number of deliveries, this may be deemed to be a 'nuisance' by a landlord, but permission to run a business from home should not be unreasonably refused by a social landlord. Private landlords may not be able to give you this permission because their own mortgage conditions may prevent it.)

    If anyone is coming to your premises (whether home or elsewhere) you need liability insurance. 

    And if you employ anyone else, then you need employers liability. 
    Still knitting!
    Completed: TWO adult cardigans, 3 baby jumpers, 3 shawls, 1 sweat band, 3 pairs baby bootees, 2 sets of handwarmers, 1 Wise Man Knitivity figure + 1 sheep, 2 pairs socks, 3 balaclavas, multiple hats and poppies, 3 peony flowers, 4 butterflies ...
    Current projects: pink balaclava (for myself), seaman's hat, about to start another cardigan!
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