Car insurance with LV & amazon voucher

Studley1970

I purchased early Aug 2020, and have received / heard nothing yet. 

My LV policy has been in force for over 120 days now

Studley1970

I've been in contact with Optimise Media and they are referring all enquiries regarding this promotion to LV themselves on this email address

LVGICares@lv.co.uk

I've now emailed LV, and will respond here with their reply when received.

Studley1970

** Update - 13/1/2021 **
Email received today with details on how to claim my £60 Gift Card. 

All sorted in the end 😃 

KalimnaMunster

I sent an email 13th January to LVGICares@lv.co.uk - as yet no response. Not very good customer service either from LV or #moneysavingexpert #martinlewis #LV. I bought my insurance in August ! its absolutely disgraceful

KalimnaMunster

KalimnaMunster said:

So I purchased my insurance middle of August, nothing arrived, anyone any suggestions

all sorted, but I had the chase them

Coys

Studley1970 said:

** Update - 13/1/2021 **
Email received today with details on how to claim my £60 Gift Card.

Please tell us those details! I've had no response from LVGICares@lv.co.uk or carservice.complaints@lv.co.uk

smk06

Had a similar issue recently with LV. Signed up for car insurance in late March 2021, made a note somewhere that I was due £60 of Amazon vouchers 60 days after the policy started but forgot until now. Fairly sure I did not receive it as my Amazon account does not show the £60 being added (and it is not in my emails). Been on the phone to LV but they said they couldn't do anything, and I can't remember who the £60 offer was with, although I suspect it was MoneySupermarket.

smk06

Tried online chat this time and was told to email GIFeedback@lv.co.uk. Will see what happens.