Car insurance with LV & amazon voucher

tracyarasen

Hi, I have purchase car insurance through LV link for £75 Amazon voucher but no confirmation email. Should I get one? Thanks 

DCFC79

tracyarasen said:

Hi, I have purchase car insurance through LV link for £75 Amazon voucher but no confirmation email. Should I get one? Thanks 

Did you fulfill the criteria on the MSE link ?
https://www.moneysavingexpert.com/insurance/car-insurance/

Maybe you dont get a notification of it.
It all depends on when you bought the policy, if it was yesterday then it could be a few days.

saladdodger101

Hi Tracy, did you have any success with this? I phoned LV and the guy I spoke to knew nothing about it and said the voucher must be issued from MSE.

KalimnaMunster

I too used the LV link and bought my car insurance but mine was back in August but mine was for £90. Took out the policy there and then. !!!!!! of now (8th October) nothing! No email, no voucher no nothing. I also contacted LV and they said to take it up at the link source, I have sent MSE an email and was told to use the search on here - waste of time. Hence I'm on here. 

bouchonpsi

Used this offer back in July too. The T&Cs indicated that the policy had to be uninterrupted for 90 days from the start date, so it should be at least 4 months until you get contacted.
The current MSE/LV offer is with John Lewis vouchers, but the T&Cs are the same - you can find the offer on the car insurance section - I have copied them below. The scheme is managed by a third party ( Optimise Media Ltd.), so LV and MSE will not have any info or update.
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MoneySavingExpert and LV= promotion terms & conditions

1. LV= and Liverpool Victoria are registered trademarks of Liverpool Victoria Financial Services Limited and LV= and LV= Liverpool Victoria are trading styles of the Liverpool Victoria group of companies. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB ("the Promoter").
2. This offer is open to all UK customers over the age of 17 who purchase a new multi car insurance policy from LV= Insurance via MoneySavingExpert.
3. The offer comprises of customers being eligible to receive the following amounts of vouchers (the "Voucher") for purchasing a new multi car policy of 2 or more cars.
   ○ £90 John Lewis or Love2shop voucher
4. The multi car policy must be in force for a minimum of 90 days in order to qualify for the offer.
5. Once validation has been completed, the customer will receive an email and be able to choose their voucher. The customer should expect to receive their voucher by email up to 120 days of their policy purchase date.
6. To be eligible for the offer customers must click the offer link to generate a policy quote and must purchase the multi car policy of 2 or more cars immediately using that quote. Maximum of one Voucher per household. Price comparison quotes that are accepted or retrieved will result in no voucher being awarded.
7. Vouchers will only be paid if the insurance policy is purchased via the offer link on the MoneySavingExpert website.
8. LV= reserves the right to withdraw, modify or terminate this offer in whole or in part in the event that it is necessary to do so.
9. The terms and conditions of this offer do not alter or vary the terms and conditions of any LV= Car Insurance policy which may be purchased.
10. Applications for insurance policies provided by LV= are subject to its normal terms and conditions including its underwriting criteria. LV= reserves the right to decline any application for any insurance policy at its absolute discretion and is not obliged to disclose any reason for rejection. In these cases the customer will not be eligible to receive the Voucher.
11. Any fraudulent activity or abuse relating to the receipt and use of the Voucher may result in the forfeiture of the Voucher and termination of the insurance policy.
12. LV= is not liable for any Vouchers that are lost, stolen, or unused unless these are caused by the Promoter's negligence.
13. These terms and conditions are to be governed by English law and are subject to the exclusive jurisdiction of the English courts.
14. LV= will share your email address with Optimise Media Ltd. in order to arrange payment of the Voucher. Any personal data provided to Optimise Media Ltd. by LV= will be used solely in accordance with current UK data protection legislation.
15. Offer available from 01/10/2020, until 23:59 on 31/10/2020.
16. The voucher is non-exchangeable, non-transferable and no cash alternative is available.

Exclusions

• Vouchers available for new multi car policies of 2 or more cars only, not eligible for renewals.
• Vouchers will only be paid for new multi car policy purchases made within the UK.
• If the policy is cancelled by the customer or LV= within 90 days of the policy start date, the customer will not be eligible to receive the Voucher.
• The Voucher will only be payable if the insurance premium is paid in full, or if monthly direct debit payments are kept up to date.
• Vouchers will not be payable if a saved quote is used to purchase a policy. Customers must click the offer link in order to generate a new quote and purchase their new policy immediately.
• This offer is not to be used in conjunction with any other LV= offers, offers, vouchers or discount codes unless listed on this page, or with any other discounts such as staff or student discounts.
• Vouchers may not be paid on VAT, delivery, card payment fees, taxes or any other additional charges.
• Price comparison quotes must not be accepted or retrieved as this will result in a declined reward.
  
   

Sarahjane2405

I did this too but not recieved anything I have tried everything so who should I contact now 

Sandtree

The T&Cs say that LV are funding it effectively but Optimise Media Ltd Are doing the actual sending of vouchers.

The problem is that this type of promo often leverages the Marketing Teams tools and so is invisible to the contact centre agent. Your first call probably should be to LV but expect the person you speak to to say they’ve no idea and so register a complaint with them. You could trying to follow the chain and contact Optimise Media but the best you can probably hope to get from them is a name of a contact at LV to bypass the contact centre.

aylesby

Mon, 14 Dec I received an Email from fod@optimisemedia.com. The timing is right,  it is addressed to me and is decorated as though it is from LV and there is a link to claim my gift card. So is it real or a very good piece of spam?
I have  quarantined this until I am more confident. 

KalimnaMunster

aylesby said:

Mon, 14 Dec I received an Email from fod@optimisemedia.com. The timing is right,  it is addressed to me and is decorated as though it is from LV and there is a link to claim my gift card. So is it real or a very good piece of spam?
I have  quarantined this until I am more confident. 

Can I ask when you purchased your insurance - I bought mine middle of August - so far not received anything Thanks

aylesby

Paid mid September 2020

KalimnaMunster

So I purchased my insurance middle of August, nothing arrived, anyone any suggestions