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Help please

Hi please can someone help I recently got a car on hire purchase when I went to pick it up the paintwork had not been touched up and there were stone chips visible it had not been valeted seats were filthy as I was part exchanging my car and I had stopped and changed insurance and travelled 63 miles I felt obliged to take the car still having got it home I have now discovered it has a bulge in the tyre which could of had a blow out and they were aware of this and they hadn’t put a mot on it as promised and stated on receipt so I had driven an unsafe illegal car what can I do and legally where do I stand 
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Comments

  • Grumpy_chap
    Grumpy_chap Posts: 18,589 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    edited 11 September 2020 at 7:29AM
    What is your question and what outcome would you like from this situation?

    From what you have said, this seems to be a case of "buyer's remorse" rather than a reason to reject the car, but it may be there is more information that is not obvious form your OP.

    What make, model, age and mileage of car did you purchase and what was the purchase price?  The price paid may have taken into account the condition of the vehicle.  Does the condition vary substantially from the advert?  Was it a main dealer, reputable independent or back-street dealer?

    Did you view the car before agreeing to purchase, or just seen the car online and it was a "great deal" so you purchased remotely?  
    From the comments you have made, I don't know why you did not just walk away instead of going ahead with the purchase, as the type of issues yo have mentioned could be seen prior to purchase by an untrained person:
    • paintwork repair
    • stone chips
    • not valeted - filthy seats
    • bulge in the tyre may have been visible on collection or may have developed in the 60 mile journey home
    • no new MOT.  Was there any MOT on the vehicle?
    You say the car was unsafe - is that just the tyre or some other reason?

    Based on the above, if you are very lucky, the dealer may still do the MOT for you and / or cover the tyre (though I think that less likely).  I really don't think you can expect anything back for the clearly visible bodywork and interior condition as the dealer can reasonably say you purchased in full knowledge of those aspects.
  • Ectophile
    Ectophile Posts: 8,057 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I suggest you ignore the answer from Grumpy_chap.
    If the sale included an MOT, then they should have MOT'd it.  The vehicle must be roadworthy - and a bulging tyre probably isn't.  If they said they were going to do other work, then they should have done it.
    You need to contact them and ask what they intend to do about the problems.  Unfortunately, you are now 63 miles away and that isn't their problem.  You will need to work out how to get the car back to them, unless they offer to pay to have the work done nearer to you.
    If it sticks, force it.
    If it breaks, well it wasn't working right anyway.
  • Take it back and cancel. You have 14 days. 
  • Typical common dealer will say, "you drove 63 miles and now tell me the tyre is bulging, not my problem?"    Rare nice dealer will say "no problem bring it back and we will sort it".   By the way, don't drive the car with a bulging tyre, it can cause a life threatening accident. 
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MOT: why did you not check the paperwork before driving it away?
    No free lunch, and no free laptop ;)
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    Hi
    Sorry to hear about your owes.
    Reject the car via phone and then follow up via email to a named person.
    Then agree how to return the car.
    Re bulge in the tyre as another stated, very dangerous therefore decide how to return car if to get new tyre put spare on if fully sized one.

    Just reject it as if the nasty, dirty seats are there, just imagine what may be lurking that you can't see.

    ATB

    x
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    It's proving when the bulge in the tyre appeared.  Dirty seats etc are nasty, yes, but are they a fault with the car?  It will be the OP's responsibility to get the car to the dealer.  End of.  The dealer may agree to a pick up, but they are not obliged to.  Personally if the car looked a state like that, I would have driven my old car back out.  
  • Mercdriver
    Mercdriver Posts: 3,898 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    edited 11 September 2020 at 9:56PM
    frost500 said:
    Take it back and cancel. You have 14 days. 
    Not correct, I'm afraid.  They have 14 days to cancel the finance.  That does not cancel the purchase.  If the OP bought in person, then there has to be a fault found within 28 days to reject out of hand.  One has to ask why the OP did not throughly check the car on collection, especially how dirty they said it was.

    I also take it that the OP didn't test drive the car.  That is when to give the car a thorough going over.  If it was filthy on test drive at a dealers I would have been on my way pronto.

    Why ARE so many people buying cars paying thousands and not doing due diligence?  It looks like the OP didn't even look around the outside of the car before agreeing to purchase.  
  • Grumpy_chap
    Grumpy_chap Posts: 18,589 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Ectophile said:
    I suggest you ignore the answer from Grumpy_chap.

    That's a bit harsh tbh as most of my post is to solicit further information from the OP that allows us to assess and advise whether any of the rights to reject are available as a resolution process.

    The OP has not made clear when the agreement to purchase was made - remotely or on collection. 
    Most of the issues the OP complains about were possible to verify before concluding the purchase, but the OP chose not to for what ever reason.
    The only real issue identified by the OP is the bulging tyre, but that may have developed during the 60 mile trip home.  Either way, the OP would need to fix that before driving further.
  • sweetsand
    sweetsand Posts: 1,826 Forumite
    1,000 Posts Name Dropper
    macman said:
    MOT: why did you not check the paperwork before driving it away?
    There is a lot going on when buying a used car and I'm sure the OP is kicking themselves. The Op has come here for constructive help.
    I hope it all works out OP but reject the car.  
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