Horizon PCN in Quality Foods Southall

bmxbiker

Should I include a picture of the receipt in the appeal or no?

Le_Kirk

bmxbiker said:

Should I include a picture of the receipt in the appeal or no?

You can but it won't make any difference, they will still reject it but at least you can show the judge (if it comes  to it) that you tried your best to resolve it.

KeithP

In terms of the ceo and head office, I won’t receive a reply in time as the pcn appeal is due in 3 days. 

How do you know you won't get a response in time?

Did you know that emails arrive almost instantly?

Umkomaas

She went to Iceland and came back with shopping but she had told me that the parking doesn’t need to be paid as she had shopped in Iceland. I think the ruling is that if you shop in Iceland you don’t pay the parking fee or you get a refund. Hence why the parking was not paid because she had shopped in Iceland. 

Where exactly does it say that?  Is it on the Horizon signage?  So how is an Iceland customer differentiated from a non customer?

But if the system is based on a refund of the £1 parking fee, then surely that has to be paid before shopping, with a parking ticket in hand to hand in to the cashier, which evidently you/your mother did not do. 

You need to sort out exactly what the system is. 

Coupon-mad

AND - please now make a real difference - A TASK FOR SEPTEMBER.

The Government is (this month only) consulting about a new statutory code of practice (CoP) and framework to rein in the rogue parking firms.  Read and comment on the draft CoP proposal and the enforcement framework consultation, and get everyone you know to do the same.

You will need to register to comment on the CoP and enter an occupation even if you are retired or a homemaker, but otherwise it is easy to navigate, and comment upon each section/subsection individually. You can save comments to edit later and or submit comments once you are happy with them.

https://standardsdevelopment.bsigroup.com/projects/2020-00193#/section

You do not need to register to comment on the enforcement framework which can be found here. It has a link on page 5 to make comments.

https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/913272/Code_Enforcement_Framework_consultation.pdf

At the very least, we say the parking charge level should be £50/£25 or higher level £70/£35, as per Council PCNs in E&W.  

And we say the added fake 'debt recovery' costs are just double counting the cost of letters, and MUST GO because that is unfair and illegal.

Please be heard.  You can bet the hundreds of PPCs will be commenting.

No apologies for repeating this vital 'call for action' to consumers, on every thread this month!