Argos not apart to Sales of Goods Act (They say)

m-holland

Do you know Currys PC World told me the Consumer Rights Act doesn't exist

happyolddog

Argos have four choices.
1, repair
2, replace
3, refund
4, part refund 

Aylesbury_Duck

m-holland said:

Do you know Currys PC World told me the Consumer Rights Act doesn't exist

I didn't know that.  

shaun_from_Africa

happyolddog said:

Argos have four choices.
1, repair
2, replace
3, refund
4, part refund 

Not if you opt to use your final right of rejection because there has been more than one fault with the oven.
If you go down this route, you don't have to accept a repair or replacement and can insist on a refund (which may well be partial)

shaun_from_Africa

happyolddog said:

 I’m here because June last year after we moved into our new place we bought a new cooker from Argos (£239) the element has just blown for the second time,

Who replaced the element the first time?

happyolddog

shaun_from_Africa said:

happyolddog said:

 I’m here because June last year after we moved into our new place we bought a new cooker from Argos (£239) the element has just blown for the second time,

Who replaced the element the first time?

That was the guy they sent out, I think he said he was from Legal and General.

Aylesbury_Duck

Drip, drip, drip...

You need to provide full details if you want help.  You've provided an opening post with minimal information and as people are prompting, you're drip-feeding more incomplete information.  You've also blasted off an ill-advised and ill-informed demand prematurely.

When did you buy it?  Sounds like June last year.
How did you pay?
When did it first go wrong?
Was that repair under a warranty, a guarantee or consumer rights?
Who fixed it and when?

DoaM

Domestic & General.

born_again

happyolddog said:

Muskey said:

She is right to a certain extent, as the Sale of Goods Act has not existed for 5 years.
It was replaced in 2015 by the Consumer Rights Act.

Thanks!
does that mean that the cooker and anything we now buy is no longer covered by any guarantee?

Since when was SOGA ever a guarantee?
Just the same as Consumer Rights Act 2015 are not a guarantee.

happyolddog

Aylesbury_Duck said:

Drip, drip, drip...

You need to provide full details if you want help.  You've provided an opening post with minimal information and as people are prompting, you're drip-feeding more incomplete information.  You've also blasted off an ill-advised and ill-informed demand prematurely.

When did you buy it?  Sounds like June last year.
How did you pay?
When did it first go wrong?
Was that repair under a warranty, a guarantee or consumer rights?
Who fixed it and when?

Thanks for the criticism!
I have a mental condition and find all of this very difficult, I have ‘without you‘ sorted this, so rather than blasting off if you don’t have anything positive to say then please say nothing.
Thank you.