ANPR Horizon Ticket at Sainsburys Help

kt2405

Hello,
I have read a lot of threads in relation to the above including the Newbies one. I was still looking for a bit of advice as my situation may be a little different. 
A couple of days ago I received a debt collectors letter from Dept Recovery Plus stating that I owed £140 for a Horizon parking fine at Sainsburys carpark in a nearby town. This fine apparently is dated 30.08.19 (over a year ago). I have never recieved a Parking fine from Horizon or any other letters in relation to this. The only reason I can think of is at the time I was moving address and potentially the fine could have gone to my old address. Still though, heard nothing for a year. Any advice on what to do? I assume I cant appeal to horizon given the time lapsed? I've got a ticket number and the debt collectors letter states it was anpr but other than that I have zero information about the actual fine. 

Thank you:)

Coupon-mad

Complain to the CEO of Sainsburys.

Tell DRP that you have moved and require that their DPO rectifies your address data and erases the old address:

info@drpl.co.uk 

DRP need their own ref, not the PCN.  Also ask them for copies of all the letters and ask which address was used by Horizon.

kt2405

Coupon-mad said:

Complain to the CEO of Sainsburys.

Tell DRP that you have moved and require that their DPO rectifies your address data and erases the old address:

info@drpl.co.uk 

DRP need their own reg, not the PCN.  Also ask them for copies of all the letters and ask which address was used by Horizon.

Thank you for your reply. 

I should still contact the debt agent even though in the newbies post it says never to do that? 

I've tried sainsburys and they are telling me that they apparently dont own the carpark 

1505grandad

Where did the parking event take place?

kt2405

1505grandad said:

Where did the parking event take place?

It was at Sainsburys carpark in Warwick

Ralph-y

which one ... there are 3 ......

Who did you complain to ... It should be the CEO and Store manager only ... never customer service

Ralph

kt2405

Ralph-y said:

which one ... there are 3 ......

Who did you complain to ... It should be the CEO and Store manager only ... never customer service

Ralph

Sailfisford in Warwick is the one. 
I'll have a look for some CEO details 

Le_Kirk

kt2405 said:

Coupon-mad said:

Tell DRP that you have moved and require that their DPO rectifies your address data and erases the old address:
info@drpl.co.uk 

I should still contact the debt agent even though in the newbies post it says never to do that?  

In this instance it is OK as you are only sending an e-mail to the DPO not engaging in conversation or exchange of letters.

Ralph-y

google 

CEO email addresses for UK Companies

"I've tried sainsburys and they are telling me that they apparently dont own the carpark "

some one was telling untruths

Ralph

D_P_Dance

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.

beamerguy

kt2405 said:

Coupon-mad said:

Complain to the CEO of Sainsburys.

Tell DRP that you have moved and require that their DPO rectifies your address data and erases the old address:

info@drpl.co.uk 

DRP need their own reg, not the PCN.  Also ask them for copies of all the letters and ask which address was used by Horizon.

Thank you for your reply. 

I should still contact the debt agent even though in the newbies post it says never to do that? 

I've tried sainsburys and they are telling me that they apparently dont own the carpark 

The advice to ignore DRP is still sound.  But this is a correction of address only.   Apart from that, DRP are simply a useless parasite and not worthy of any other conversation.

When you moved, did you update your V5 with the DVLA

And yes write to the CEO, hopefully providing receipts that you are a customer.  Redacted bank / credit card statements are fine

Sainsbury's
Mr Simon Roberts	Chief Executive
Email	simon.roberts@sainsburys.co.uk