Replacing phone master socket

hubb

My old and decrepit bt master socket is very poor because 20 years of damp (old house) has got into it resulting in the phone 
line becoming crackly and not getting the best of my fibre bb. I can see many master sockets for sale on Amazon which look more substantial and chunky. Are they easy and safe to fit for the competent, but not electrical expert DIY-er , and if so, which type should I go for to get the best out of my fibre bb ? Thanks

dogshome

Contact BT - The Master Socket is their property and they maintain it - DO NOT FIDDLE WITH IT.

From that point forward, all the phone wiring in the house is your respnsibility

Norman_Castle

You're assuming its the socket causing the crackling, i'd suspect its the line.

Jumblebumble

dogshome said:

Contact BT - The Master Socket is their property and they maintain it - DO NOT FIDDLE WITH IT.

From that point forward, all the phone wiring in the house is your respnsibility

Ha Ha
Openreach don't do anything of the sort unless they have to and in my experience will have no idea and will not care about who has done what before.
They often send Messrs Quinn and Kelly who are subcontractors and will care even less.
If the OP is going to fiddle then they should make sure they do the job to the same standards as that an  Openreach engineer would adhere to.
(eg proper strain relief and if using IDC use a proper Krone tool as any other way will fail. If using screws wrap the wire so clockwise so it closes in as you tighten)
I agree with Norman it is more likely to be crappy aluminium cable which was installed instead of copper for a time to save money

hubb

dogshome said:

Contact BT - The Master Socket is their property and they maintain it - DO NOT FIDDLE WITH IT.

From that point forward, all the phone wiring in the house is your respnsibility

Yes but BT are not my provider, EE are presently.

grumbler

IIRC, master socket has tow parts. The wires are connected to the part fixed to the wall. The faceplate you can replace, more bulky ones have the filter built in.

neilmcl

hubb said:

dogshome said:

Contact BT - The Master Socket is their property and they maintain it - DO NOT FIDDLE WITH IT.

From that point forward, all the phone wiring in the house is your respnsibility

Yes but BT are not my provider, EE are presently.

EE just provides the service, BT Openreach own the line and master socket.

TELLIT01

Complain to EE then.  First step though is to plug a bog standard corded phone into the master socket.  If that still crackles you know the fault is within the socket or in the supply lines and not a problem with an extension you may be using elsewhere.

hubb

TELLIT01 said:

Complain to EE then.  First step though is to plug a bog standard corded phone into the master socket.  If that still crackles you know the fault is within the socket or in the supply lines and not a problem with an extension you may be using elsewhere.

I don't use an extension, the phone plugs into the master socket.

shaun_from_Africa

Have you tried unplugging your internet connection from the master socket to see if the noise on the phone is still apparent?
If you have a plug in micro filter, try a different one to see if this is faulty.

jbainbridge

If the line crackles contact EE .. if something needs doing they can contact Openreach for you.

Replacing the master socket is rarely necessary, but if you have no extensions it's just a matter of disconnecting the two wires an reconnecting to the new socket. YouTube is your friend!