Deposit return

Grumpy_chap

MYLETT said:

my Circumstances changed

Bit vague.  If there was an exceptional event, people may be able to suggest reasons to argue for the garage to show forbearance.
Sounds more like a simple change of mind / buyer's remorse.

MYLETT

Very much lesson learned, they were clear they only sell for amount shown on screen, on principle I would never buy from Sascron EVER

timwalker

Yet you did buy from them, you just didn't take delivery for some reason you seem reluctant to mention.

macman

MYLETT said:

I put a deposit on a car by debit card, later that eveyI had to ask to cancel the transaction only to be told the deposit was non refundable, which was never made clear, I requested deposit back and was offered a credit note or buy the car, in less than a week they have sold the car to someone else, no one at the dealership will speak to me

Assuming 'eveyl' means evening, I'm intrigued as to what suddenly changed in your circumstances the very same day you had put down a £1K deposit on the car?
If that isn't impulse buying, I don't know what is?

burlingtonfl6

macman said:

MYLETT said:

I put a deposit on a car by debit card, later that eveyI had to ask to cancel the transaction only to be told the deposit was non refundable, which was never made clear, I requested deposit back and was offered a credit note or buy the car, in less than a week they have sold the car to someone else, no one at the dealership will speak to me

Assuming 'eveyl' means evening, I'm intrigued as to what suddenly changed in your circumstances the very same day you had put down a £1K deposit on the car?
If that isn't impulse buying, I don't know what is?

I've taken deposits at 5pm and had calls at 9am the following day with the line '' I've lost my job''

sweetsand

Dear OP
I heard an advert on radio last week I think where someone was saying that buying with a debit cards gives you the same rights as a credit card - not sure what they mean but check with your debit card people your rights to cancel

Then ask the company for the details where your deposit was non refudnable.
Then take it from there.
As you said if it is non refudnable the onus is on them to make it clear that it is not. I always ask but in the scheme of things we can forget and imo it is up to the seller to tell you - possibly contact citizen advice as well then go in armed with all the info.

Scottishgal87

sweetsand said:

Dear OP
I heard an advert on radio last week I think where someone was saying that buying with a debit cards gives you the same rights as a credit card - not sure what they mean but check with your debit card people your rights to cancel

Then ask the company for the details where your deposit was non refudnable.
Then take it from there.
As you said if it is non refudnable the onus is on them to make it clear that it is not. I always ask but in the scheme of things we can forget and imo it is up to the seller to tell you - possibly contact citizen advice as well then go in armed with all the info.

You heard an advert where you think you heard buying when a debit card is same as credit card? In what way is that advice? Anyone can think they hear something! The Op needs definitive and accurate advice - not wishy washy (May have heard) advice from the likes of you! Here is my advice to you - think and check your facts before you post any more of your “so called advice”. Go and buy a new car as that’s all you seem good for!  

Mercdriver

But she should use a debit card so she will have cold hard evidence whether it would work.

nicechap

Martin disagrees with claiming back on debit cards, section 75 only applies to (most) credit card payments.  

https://www.moneysavingexpert.com/reclaim/section75-protect-your-purchases/

williamgriffin

sweetsand said:

Dear OP
I heard an advert on radio last week I think where someone was saying that buying with a debit cards gives you the same rights as a credit card - not sure what they mean but check with your debit card people your rights to cancel

Then ask the company for the details where your deposit was non refudnable.
Then take it from there.
As you said if it is non refudnable the onus is on them to make it clear that it is not. I always ask but in the scheme of things we can forget and imo it is up to the seller to tell you - possibly contact citizen advice as well then go in armed with all the info.

sweetsand said:

Dear OP
I heard an advert on radio last week I think where someone was saying that buying with a debit cards gives you the same rights as a credit card - not sure what they mean but check with your debit card people your rights to cancel

Then ask the company for the details where your deposit was non refudnable.
Then take it from there.
As you said if it is non refudnable the onus is on them to make it clear that it is not. I always ask but in the scheme of things we can forget and imo it is up to the seller to tell you - possibly contact citizen advice as well then go in armed with all the info.

Don't you think leaving a deposit is entering into a contract to buy the car and the OP went onto break that contract?

Thats another one you won't answer as its too hard.