Missold car - Advice desperately needed!

sweetsand

born_again said:

Amazing 2 pages and no mention of just what car this is.

Could it be that the OP has not posted since the question was asked

Herzlos

sweetsand said:

[DELETED USER] said:

Well the good news is that even if it has been hammered the warranty is still good so they should at least fix it.

[DELETED USER] said:

Well the good news is that even if it has been hammered the warranty is still good so they should at least fix it.

Or like I said sell it and the good news depending on the what car it is, it could be an appreciating classic. So I recommend the OP's friends checks the book vlaue.

It's only 2.5 years old, it's not a classic.

sweetsand

Herzlos said:

sweetsand said:

[DELETED USER] said:

Well the good news is that even if it has been hammered the warranty is still good so they should at least fix it.

[DELETED USER] said:

Well the good news is that even if it has been hammered the warranty is still good so they should at least fix it.

Or like I said sell it and the good news depending on the what car it is, it could be an appreciating classic. So I recommend the OP's friends checks the book vlaue.

It's only 2.5 years old, it's not a classic.

FYI I said and I quote, appreciating classic as all cars have to start of somewhere and there are cars out there that have increased in price at 1/2 and three years old. I'm not sure there prices as we dod not have one and dont bother looking often at cars we don't own but I've seen tv progs that talk about new-ish cars appreciating in price
Thanks

Purpleee

Thank you for the responses so far.. Whilst most have touched on the previous usage and the titling of the thread, the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.. Surely this is unacceptable and who would want to risk that happening again, potentially in an even more hazardous situation?

Edit: I will see my friend tomorrow and enquire further details regarding the situation. Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

onlyfoolsandparking

Purpleee said:

Thank you for the responses so far.. Whilst most have touched on the previous usage and the titling of the thread, the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.. Surely this is unacceptable and who would want to risk that happening again, potentially in an even more hazardous situation?

Edit: I will see my friend tomorrow and enquire further details regarding the situation. Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

How about revealing what car it is or is it a secret.

sweetsand

Purpleee said:

Thank you for the responses so far.. Whilst most have touched on the previous usage and the titling of the thread, the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.. Surely this is unacceptable and who would want to risk that happening again, potentially in an even more hazardous situation?

Edit: I will see my friend tomorrow and enquire further details regarding the situation. Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

Thank you for the update, appreciated.
I hope i'm wrong and your friend is able to get their money back but I'm good as 100% cert they won't.
Tell them to check trade in vlaues or sold outright you may be pleasantly surprise as a few top end cars go up in price if ther is a big waiting list for them
x

onlyfoolsandparking

sweetsand said:

Purpleee said:

Thank you for the responses so far.. Whilst most have touched on the previous usage and the titling of the thread, the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.. Surely this is unacceptable and who would want to risk that happening again, potentially in an even more hazardous situation?

Edit: I will see my friend tomorrow and enquire further details regarding the situation. Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

Thank you for the update, appreciated.
I hope i'm wrong and your friend is able to get their money back but I'm good as 100% cert they won't.
Tell them to check trade in vlaues or sold outright you may be pleasantly surprise as a few top end cars go up in price if ther is a big waiting list for them
x

You won't be, that would be impossible.

AdrianC

Purpleee said:

Whilst most have touched on the previous usage and the titling of the thread

OK, so we're all agreed that was a red herring, and completely irrelevant?

the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.

As I said back on page 1... If it's a single, transient occurrence, with no logged fault codes, and isn't recurring... how are the dealer meant to trouble-shoot it? It's simply damn near impossible.

Perhaps it was simply down to loose connections at the battery terminals? They've now been cleaned and tightened. If that was the cause, it's been fixed. But, unless there's some way of predicting how and when it'll occur, it's impossible to be certain.

Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

If it WAS a single, transient occurrence, and isn't recurring, then it's no more or less safe than any other car.
If and when it does reoccur, then it can be diagnosed...

If they don't trust it... sell it.

But if somebody buys any used car, who's to say that it hadn't had a similar single, transient, non-recurring issue previously...? Should any and every car that experiences such an issue be scrapped, to be sure?

As for "had zero control" - that's simply not accurate. EVERY car has a fully manual connection to the steering and to the brakes - they have to, as a basic part of type approval requirements. Sure, the steering and brakes will be heavier than normal. But they WILL work.

almillar

Purpleee said:

the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.. Surely this is unacceptable and who would want to risk that happening again, potentially in an even more hazardous situation?

In relation to the car dying, you should just assume that this can happen to any car, any time. I've seen plenty of stories about it on here. Be prepared for what to do in case it does happen. I'd imagine something like:

Don't be in the outside lane unless you're overtaking or turning right

Depress the clutch pedal or get into Neutral so that you can coast instead of stopping suddenly

I'd indicate left or maybe put the hazard lights on (don't tell me it's illegal) to attempt to let other drivers know I'm in trouble.

And try to get to the hard shoulder, as far off the road as possible, or to the next junction.

sweetsand

AdrianC said:

Purpleee said:

Whilst most have touched on the previous usage and the titling of the thread

OK, so we're all agreed that was a red herring, and completely irrelevant?

the crucial point is that the car died and had zero control on a dual carriageway, and the other dealer have not responded with a cogent reply of how and why this happened.

As I said back on page 1... If it's a single, transient occurrence, with no logged fault codes, and isn't recurring... how are the dealer meant to trouble-shoot it? It's simply damn near impossible.

Perhaps it was simply down to loose connections at the battery terminals? They've now been cleaned and tightened. If that was the cause, it's been fixed. But, unless there's some way of predicting how and when it'll occur, it's impossible to be certain.

Also, regarding a resolution they’re asking, I believe ultimately a safe car, which this obviously isn’t.

If it WAS a single, transient occurrence, and isn't recurring, then it's no more or less safe than any other car.
If and when it does reoccur, then it can be diagnosed...

If they don't trust it... sell it.

But if somebody buys any used car, who's to say that it hadn't had a similar single, transient, non-recurring issue previously...? Should any and every car that experiences such an issue be scrapped, to be sure?

As for "had zero control" - that's simply not accurate. EVERY car has a fully manual connection to the steering and to the brakes - they have to, as a basic part of type approval requirements. Sure, the steering and brakes will be heavier than normal. But they WILL work.

The OP asked a question and gave us an idea re what happend as the breakdown occured, There is no need to blast the OP for the other items as the question is if they can return the car seek costs. You have torn into the OP, there is really no need for that.
Thank you.