Payment from Vodafone years after we left them

We received a bank credit from Vodafone recently for just over £20 but we have no idea why. We were with them for years but left more than 5 years ago. Is this a genuine refund or the first step to a scam?
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Comments

  • TadleyBaggie
    TadleyBaggie Posts: 6,538 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Strangely I've just received a credit from Vodafone for almost £50, no idea why.
  • swaledale_one
    swaledale_one Posts: 92 Forumite
    Fourth Anniversary 10 Posts Name Dropper
    edited 21 August 2020 at 4:02PM
    Your lucky mine was for £1.19 on 30th July hahaha very strange  tho my other half only left them 2 mth ago and used smarty to hopscotch back again to get a better deal and keep same number.
  • Denebola
    Denebola Posts: 28 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    We had a payment today 2 years after we left... again no idea why?
    Cleared unsecured debt: £24786 with DMP
    May 2018 :D
  • Durban
    Durban Posts: 484 Forumite
    Tenth Anniversary 100 Posts Name Dropper
    Me too for £17  - no idea why
  • chels
    chels Posts: 1,287 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 21 August 2020 at 4:57PM
    I win so far on the lowest amount of £0.64 ;)  I rang Vodafone a couple of days ago to check if this payment was genuinely from them or an error etc.  I was advised that my amount relates to interest on an historic credit balance (I left them approx 5 years ago).  

    I didn't bother getting into it any further, I mainly wanted to check the payment was genuine and not some sort of scam, all seems legit in that regard.
  • I stumbled across this and now I'm fuming that I haven't received an unexpected payment.
  • bigadaj
    bigadaj Posts: 11,531 Forumite
    Ninth Anniversary 10,000 Posts Name Dropper
    Herbalus said:
    I stumbled across this and now I'm fuming that I haven't received an unexpected payment.
    Me too. But I haven’t been with Vodafone so that’s probably why. 
    Why not, this sounds like discrimination to me, I'm sure there must be a claims company that could help with this!
    I got an email apology from an energy provider last week apologising for over charging me around 4 years ago, they say I can expect a cheque for £4 in the post!

  • GlennTheBaker
    GlennTheBaker Posts: 2,974 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I've never been a customer of Vodafone and have received nothing. It's a disgrace. I feel I'm being profiled and discriminated against. 
    This space has been intentionally left blank
  • block10
    block10 Posts: 219 Forumite
    Part of the Furniture 100 Posts Photogenic Combo Breaker
    Same here, i left in 2017 and i received £3ish. 
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