We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Shell Broadband offer or stick with TalkTalk - please help me choose!

My £19.95/month 18-month Faster Fibre with TalkTalk ends on 14 September. Through this site, I signed up with Shell Energy Broadband 38Mbps at £24.95/month less £120 credit after three months on a 12-month contract, meaning £15 a month for a year. Naturally (although this was not offered when I rang TalkTalk before switching, just like 18 months ago), TalkTalk has written to me, offering £19.95/month again but for 24 months.

These are both attractive offers. Which should I choose? I need to decide in the next few days.

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Happy with TT then stay .
    Want to move then Search Shell BB threads .
  • brewerdave
    brewerdave Posts: 8,779 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Personally I wouldn't switch if your current service is OK - Always worry about these promised promotional credits/Mastercard deals - too many seem to fail.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Does TT have a decent router re wifi as opposed to Shell ??
  • brewerdave
    brewerdave Posts: 8,779 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The other thing to consider is whether your home phone number is important - quite a few people seem to be having difficulties porting phone numbers away from TT.
  • As others have already said, you may well end up with a technically worse service on Shell in your quest to save a few pennies each month. If it ain't broke...
  • njf1971
    njf1971 Posts: 5 Forumite
    Sixth Anniversary First Post Combo Breaker
    Shell broadband be careful here if you follow mse link she'll will give you a new phone number then when you call to port it they will only do so if you pay an extra 8 to 10 pound per month then they blame your provider for not allowing them to port your number then after contacting current provider they tell me its shell broadband not porting number a con really if you want to keep your number you have to pay standard rates 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.7K Banking & Borrowing
  • 253.4K Reduce Debt & Boost Income
  • 454K Spending & Discounts
  • 244.7K Work, Benefits & Business
  • 600.1K Mortgages, Homes & Bills
  • 177.3K Life & Family
  • 258.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.