Bank Transfer for False reasons

Manxman_in_exile

Hasbeen said:

rossbott said:

Firstly sorry if this is in the wrong section, its a bit of an odd situation.
we have hired a builder  (we have used him once before). to install 2 external doors, he told us do a bank transfer of £750 to the Door manufacturer directly as he had ordered the doors and they just needed paying for, which we did (they are an established company so believed it was safer rather than paying the builder to pay them) we gave the builders name and doors models as the reference for the transfer. and all seemed fine.
 The builder has since stopped answering calls/texts and when my wife called the Door manufacturer to check on the order, they told her that the builder had claimed that our payment was to pay off some of his existing debts and not actually to pay for the 2 new doors.
The Door manufacturer are saying they wont refund the money as they've done nothing wrong and were owed the money. is there anything we can do apart from attempting to making a court claim against the builder? is there anyway to retrieve the money? is the manufacturer correct in saying they don't have to return the payment? am i right in thinking Bank transfers can't be reclaimed?

Any advice would be great!

Thanks
Ross

OPs wife called as above.

No - that says the OP's wife called after the transfer etc.  The earlier poster was asking why the OP didn't explain what they were doing when they called to make the transfer.  (Answer - they probably didn't call to make the transfer as they didn't need to do so).

Hasbeen

Manxman_in_exile said:

Hasbeen said:

rossbott said:

Firstly sorry if this is in the wrong section, its a bit of an odd situation.
we have hired a builder  (we have used him once before). to install 2 external doors, he told us do a bank transfer of £750 to the Door manufacturer directly as he had ordered the doors and they just needed paying for, which we did (they are an established company so believed it was safer rather than paying the builder to pay them) we gave the builders name and doors models as the reference for the transfer. and all seemed fine.
 The builder has since stopped answering calls/texts and when my wife called the Door manufacturer to check on the order, they told her that the builder had claimed that our payment was to pay off some of his existing debts and not actually to pay for the 2 new doors.
The Door manufacturer are saying they wont refund the money as they've done nothing wrong and were owed the money. is there anything we can do apart from attempting to making a court claim against the builder? is there anyway to retrieve the money? is the manufacturer correct in saying they don't have to return the payment? am i right in thinking Bank transfers can't be reclaimed?

Any advice would be great!

Thanks
Ross

OPs wife called as above.

No - that says the OP's wife called after the transfer etc.  The earlier poster was asking why the OP didn't explain what they were doing when they called to make the transfer.  (Answer - they probably didn't call to make the transfer as they didn't need to do so).

Yes, Ok after the transfer. I thought it was bank transfer from online account, not a phone call etc. But I am still unsure when Op states he gave MFG company the builders name and door numbers that it was indeed for the doors and not an account ref number. Op states it was for doors but has not come back in 2 days?

So hopefully has outcome?