Superfast Broadband deal ending, all providers say Superfast unavailable

Kernower

Hi,

We are currently coming to the end of a BT Superfast broadband deal where we’re getting 70Mbs.  When I search for a new deal on comparison sites and click through to a provider they all say that the deal is unavailable or that the maximum speed they can offer is 2Mbs.

Is there a lockout of other providers by BT for a period of time after they install Superfast? We’re hitting the end of year three now.

It appears as though we’re limited to dealing with BT on the prices that they set.

Does anyone have experience of this?

littleboo

There is no lockout. It may be that the cabinet is full so there isn't a port available, assuming that you currently have FTTC and not FTTP

bill888

As pointed out by littleboo, most likely is the cabinet is full if you have FTTC. Enter your details and see if there is a Waiting list.
https://www.broadbandchecker.btwholesale.com/#/ADSL

Kernower

Thank you for the replies, but we do have fibre to the premises, if this makes any difference.

unforeseen

If you have FTTP then your choice of providers apart from BT is limited. A list of providers is at https://www.openreach.com/fibre-broadband/fttp-providers
BT normally come out cheapest for FTTP. 

JJ_Egan

As above , just checked my FTTP  and BT the best .Many ISPs are yet to supply over FTTP .

OP 70 meg is rather an odd product  for FTTP are you sure you are not on 80/20 FTTP .

brewerdave

unforeseen said:

If you have FTTP then your choice of providers apart from BT is limited. A list of providers is at https://www.openreach.com/fibre-broadband/fttp-providers
BT normally come out cheapest for FTTP. 

Had a look at that site and noticed TalkTalk and Vodaphone are now listed - surprised that they aren't undercutting BT . I'm very interested in any expansion of the list as I'm likely to have access to FTTP by July 2021 and it would be nice if the likes of Plusnet and Sky were added by then.

Kernower

The current product we have yields around 68Mbs download, they may have a different product name for it. We were on 2mbs previously, so it’s very welcome!

Kernower

For information, I spoke to BT at length and they amended their pricing to less than my existing contract. So although a long drawn out process, a good result.

Thanks to unforseen for the heads up on providers that supply FTTC, really useful.

That’s us done for another two years.