Car dealer mislead me about deposit

Sadler88

Hello, 
I went to view a car this morning at a local dealership and the car I went to view was being re-sprayed so I was unable to view it, however the sales person said leave your name and number and I'll let you know when it's available to view and you can leave us with a deposit of £300 which is refundable after viewing the car and it's so no-one beats you to it, which I did then he went on to talk about finance etc. He then took a few more details and ended up applying for finance for me. I have since decided I do not want this car but the company have said that because I've made a deposit that I have agreed to buy the car dependant on my finance application. I was genuinely under the impression that the deposit was just so I could view it without someone else buying it and if I'm not happy then I would get my money back.

I have been asked to email the owner of the company to see if he'll refund. Which I have done and awaiting reply.

Thanks for reading 👍

k3lvc

True 'local' dealer or part of a chain ?

How did you pay the deposit - cash/debit card/credit card ??

Sadler88

Local dealer, 

Paid via debit card. 

onlyfoolsandparking

Personally I would never put a deposit on anything I wasn't 100% sure of buying but each to their own I guess. 

Clive_Woody

Did you receive any paperwork from this company?

AdrianC

Sadler88 said:

however the sales person said ... you can leave us with a deposit of £300

Never mind what you recall the salesman saying verbally... What did the paperwork you signed say?

Sadler88

Clive_Woody said:

Did you receive any paperwork from this company?

I did I received a vehicle order form and a receipt of payment. 

Clive_Woody

Sadler88 said:

Clive_Woody said:

Did you receive any paperwork from this company?

I did I received a vehicle order form and a receipt of payment. 

A vehicle order form does sound like you signed a document agreeing to purchase the car. Are there T&Cs on the form and if so what do they say about cancellation rights?

Sadler88

Clive_Woody said:

Sadler88 said:

Clive_Woody said:

Did you receive any paperwork from this company?

I did I received a vehicle order form and a receipt of payment. 

A vehicle order form does sound like you signed a document agreeing to purchase the car. Are there T&Cs on the form and if so what do they say about cancellation rights?

There's no t&c's on the paperwork that I received. 

Grumpy_chap

Have you looked on the back page?

Sadler88

Grumpy_chap said:

Have you looked on the back page?

Yeah it's blank.