Advice pls based allowable parking times and NTK

Fruitcake

You have left the PCN number exposed in the text.
The NTK says "you should tell us the name and current address of the driver". You should complain to the BPA about that statement. The word "should" does not appear in the PoFA, and there is no requirement to do anything of the sort. The scammers may "invite" the keeper to name the driver but should not imply that naming the driver is a requirement.

This looks like an overstay of 5m 49s, so check what the current BPA CoP says about grace periods.

D_P_Dance

Nine times out of ten these tickets are scams, so consider complaining to your MP., it can cause the scammer extra costs, and in some cases, cancellation. 

Parliament is well aware of the MO of these private parking companies, many of whom are former clampers, and on 15th March 2019 a Bill was enacted to curb the excesses of these shysters. Codes of Practice are being drawn up, an independent appeals service will be set up later this year,

Just as the clampers were finally closed down, so hopefully will many of these companies, persistent offenders denied access to the DVLA database and unable to operate.

Hopefully life will become impossible for the worst of these scammers, but until this is done you should still complain to your MP, citing the new legislation.

http://www.legislation.gov.uk/ukpga/2019/8/contents/of these Private Parking Companies.