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Let's not waste an opportunity. Updated now with the sweet taste of victory.

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Comments

  • Sent original complaint to him, he replied and copied in gemma something tood me she was the person to communicate with. I delt with her from then. 
  • beamerguy
    beamerguy Posts: 17,587 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Sue_Danim said:
    Sent original complaint to him, he replied and copied in gemma something tood me she was the person to communicate with. I delt with her from then. 
    We have known for a long time that the "tail wags the dog" with the BPA
    This is private club run by it's members. Hence the BPA is not fit for purpose
    Mr Clark should take his position more seriously and not pass it downline  
  • Le_Kirk
    Le_Kirk Posts: 25,151 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Sue_Danim said:
    Sent original complaint to him, he replied and copied in gemma something tood me she was the person to communicate with. I delt with her from then. 
    That would be Gemma Dorrans then.
  • Coupon-mad
    Coupon-mad Posts: 155,731 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    How on EARTH have the BPA closed this complaint?  Have you referred your evidence to the DVLA?
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
  • Sue_Danim
    Sue_Danim Posts: 13 Forumite
    10 Posts
    edited 18 August 2020 at 4:55PM
    I didnt include my correspondence with bpa in the thread here it is for your viewing displeasure.
    ///////////////////////

    [Quote]Dear Sue Danim

    BPA – 2.71828

    I have investigated your complaint with the Operator and can advise as follows.

     

    Smart Parking have provided us with sufficient evidence to support the fact they do have a valid contract with the landowner.  We have also reviewed the land registry plan which supports Smart Parking’s position.

     

    If there is a dispute over who owns the land, this is a matter between the landowner and the Council. This is not something the BPA can become involved in.

     

    In view of the above, we are content that Smart Parking have not breached our Code of Practice on this point.

     

    You advised that you did not receive a POPLA code with your rejection letter.  Smart Parking have responded and advised they did not treat your initial correspondence as an appeal and detailed how you should appeal. 

     

    Further correspondence has been received by Smart Parking and therefore this will be reviewed as an appeal and if the appeal is rejected, they will provide you with a POPLA code. 

     

    As we have not identified a breach of our Code of Practice, we have closed the case[/Quote]

    /////////__//////////////

    That was after my appeal was rejected and I had sent in my Nanu nanu letter,  I guess that is the further correspondence they referred to. Though both it and the original appeal were entered on smart parkings website using the, I must now assume incorrectly titled appeal button, that may or may not be treated as an appeal.

    The mention that the deeds supported smart parking were what triggered me ordering a copy myself, however like everything else NI has it's own department and process, with the virus closing most things getting land registry docs now requires writing to the belfast office with a request who phone you take payment and then post out what ypure after so it's taking a bit longer than expected.


    I replied to that restating the actions and statements of local politicians and council. Mentioned I invited moronic parking to prive the debt by proving the road was private and had recieved no proof or evidence of that fact, evidence the BPA had just claimed to have viewed, that of land deeds. The reply again from Gemma but under the AOS title is below.


    %//////////////////

    Thank you for your reply.

     

    Smart Parking do not have to provide you with a copy of the contract they have with the landowner.  We have reviewed the contract and are content.

     

    If there is a dispute between the landowner and the Council, this is a matter between them. 

     

    We are aware the signage has been taken down and Smart Parking are dealing with the removal of their property directly. 

     

    If your appeal has been rejected by Smart Parking, we would suggest you follow the appeals process through to POPLA if you want to contest it. 

    ///////////////


    Shortly after this my appeal(that is my second letter, or the first appeal by their logic) was succesful and crushed it.


    I wonder how effective what I used as my point C alone is as a def. (NI)

    I dispute this debt in its entirety, please prove a debt exists by showing I as the keeper am responsible for the debt or I am obligated to identify the driver.


    My intention on receipt of the registry info is to write to local MLA, MP minister for roads(whichever one is responsible) with the above BPA correspondence as evidence they are not fit for purpose. 

  • Sue_Danim
    Sue_Danim Posts: 13 Forumite
    10 Posts
    edited 18 August 2020 at 4:53PM
    How on EARTH have the BPA closed this complaint?  Have you referred your evidence to the DVLA?

    They wouldn't get away with that sort of behaviour on Ork. Waiting out on the registry documents if private the charge is irrefutable illegitimate and that I believe opens a DPA shaped can of worms  and shows either the BPA were dishonest to claim to have viewed those docs or they supported Smart parking or what they recieved had been edited by smart parking or the mental car park owner.


    As a slight aside, I do not have a photo of it, but the council have had other run ins with this loon, he has extended and painted his own double yellows on the street requiring them to be burnt off. There is a buisness and a youth club or something that had fire escapes that exited onto the surface car park, you can see one on google maps at point, if you go to street view and look around:

    54.512359,  -6.047556


    Look at the ground level car park and find his handiwork by the fire door. It's no longer there, it was removed only to be replaced  by a larger 4ft wide 8ft tall single chain link fence section. Serving no purpose other than blocking use of the door. Utterly surreal looking. 


    As for smart parking I guess the answer to when is an appeal not an appeal is when you point out that their rejection should be accompanied with a popla code then suddenly it wasnt really an appeal but the next one will be treated as one.

  • Molts
    Molts Posts: 179 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    edited 18 August 2020 at 3:42PM
    Down here in the "sunny" South East we have a useful little function for looking up adopted highway:
    https://apps.eastsussex.gov.uk/roadsandtransport/roads/roadadoption/find/
    Had a quick scan for similar in NI to no avail but maybe you will have more luck knowing what to look for?
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