Am I legally obliged to pay invoice for web hosting?

dougmacaskill

I have had a domain hosting subscription with one.com for a few years.  The subscription autorenewed on 28th July 2020 but the price has gone way up and I haven't gotten around to finding out how to cancel it until today (they don't make it easy).  Now, they're also telling me to pay a late fee of £10.  I tried to cancel my subscription on their website but it is telling me that I need to pay the outstanding invoice before I can cancel.  What I want to know is do I have to pay?  Do they have legal recourse to get the money off me or can I just flat out refuse to pay them?

Socajam

I would say yes.
The onus was on your to check for cancellation dates. 
A lot of companies use auto renewed hoping that people don't check and assume that they will forget - something you did

JJ_Egan

I am reading as don't pay then it will cost more as you cannot cancel .

Legal all depends upon what country's laws .As far as i can see it is a Danish company .

littleboo

Dis they notify you in advance of the upcoming renewal and the price?

dougmacaskill

littleboo said:

Dis they notify you in advance of the upcoming renewal and the price?

They did.  

deskhelp

Its always better to cancel as per company TOS rules which we agree before signup.