JET2 REFUSED TO LET US ON OUR FLIGHT OVER CHILDREN NO QR CODE FROM PLF FORM!!

Hasbeen

bradders1983 said:

Hasbeen said:

jodenic14 said:

Hi all. Just wondering if anyone has had any problems with Jet2 over the PLF forms?? We got to the section where you add family members and after I added myself on my partners form it did not give me an option to add the children. Once we got to the airport they refused us to fly, there was another family at the side of us who had done the same thing and apparently this is happening quite a lot! We was sent home with a piece of paper with a number to ring which is very hard to get through,

We haven’t heard a single thing about it from Jet2 in fact they had the cheek this morning to send us transfer details for, what would be, our return home! Nearly £4000 they had off us and not one bit of correspondence about our holiday. We are absolutely gutted and our children were so upset! I just wondered if anyone else has experienced the same thing and what has happened about your holiday?

Perhaps this: Everyone over the age of 18 must complete a separate form. Children/Infants under the age of 18 can be included on ONE of their parent/guardian’s forms.

Sorry. Jet 2 are not to blame for forms filled out incorrectly.

They must be to blame, the thread title is in angry capital letters 🙄🙄

Yes they must be to blame.    Just do not tell the upset children any other reason.

Pollycat

Hasbeen said:

Perhaps this: Everyone over the age of 18 must complete a separate form. Children/Infants under the age of 18 can be included on ONE of their parent/guardian’s forms.

Sorry. Jet 2 are not to blame for forms filled out incorrectly.

Where is that quoted from?

This link - to the official Greek website - says (as per my post above):

https://travel.gov.gr/#/form and

The Passenger Locator Form (PLF) is a key element in the planning. All travelers must complete their PLF until the day before entering the country, providing detailed information on their point of departure, the duration of previous stays in other countries, and the address of their stay while in Greece. In case of multiple stays, they are required to provide the address for the first 24 hours at least. One PLF should be submitted per family.

TUI (which is not the company the OP was due to travel with) appear to be making up their own rules.

mattyprice4004

k3lvc said:

mattyprice4004 said:

Contact your insurance company, as this will be an insurance claim rather than anything to do with Jet2. 

An insurance claim for what ?? Failing to fill the forms in correctly to comply with Greek regulations ?

A good point, as this is self-inflicted they're unlikely to help.

Thrugelmir

bagand96 said:

Pollycat said:

This link says the ban has been lifted:

https://www.aviation24.be/airlines/wizz-air/greece-bans-wizz-air-from-landing/

UPDATE: On 2 August, Wizz Air announced that, after consulting with Greek authorities, the ban was lifted. The airline urges passengers to correctly fill the Passenger Locator Forms and present them when boarding.

Yes. It was lifted last night, pretty much as soon as it started. I expect Wizzair promised to get their house in order pronto. 

A shot across the bows from the Greek Government to Wizzair and a warning to all the other airlines.  

Checking that passengers have the correct documentation prior to boarding is very basic task......................