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New build - wrong tiles, who is to blame?
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buel10
Posts: 469 Forumite


Hi all,
Some of you may have seen from my other thread that I am lucky enough to have purchased a new build property from a small-ish local developer. My wife chose specific tiles for the two bathrooms but upon moving in we found that they were totally different (I know, I know, first world problem).
The developer apologised and put us in contact with the local tiling company who apologised and said they can't do anything for 'several months' so offered £150 instead.
We refused so they then sent a self-employed tiler who said that it was a big job to replace them all and would take up to a week to complete. The tiling company have now offered £250 which, I feel, is not reflective of a week's work by a skilled person, plus materials.
Please can I ask for your thoughts on this?
Some of you may have seen from my other thread that I am lucky enough to have purchased a new build property from a small-ish local developer. My wife chose specific tiles for the two bathrooms but upon moving in we found that they were totally different (I know, I know, first world problem).
The developer apologised and put us in contact with the local tiling company who apologised and said they can't do anything for 'several months' so offered £150 instead.
We refused so they then sent a self-employed tiler who said that it was a big job to replace them all and would take up to a week to complete. The tiling company have now offered £250 which, I feel, is not reflective of a week's work by a skilled person, plus materials.
Please can I ask for your thoughts on this?
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Comments
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Wait 'several months' and then get them replaced at the developers expense?
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Very good!0
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Is it so bad to wait and get them replaced?1
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Not really, I guess. Just the hassle of a week of disruption and added Covid concerns of someone being in our house. A cash alternative is tempting.0
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Succumb to temptation. You know you want to.
(The tiles ain't that bad, are they?)3 -
Jeepers_Creepers said:Succumb to temptation. You know you want to.
(The tiles ain't that bad, are they?)They aren't 'bad' but they are a million miles from what we wanted. Regarding the offer, £250 isn't the equivalent.....
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Slithery said:Wait 'several months' and then get them replaced at the developers expense?1
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Slithery said:Wait 'several months' and then get them replaced at the developers expense?0
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You don't have a claim against the sub-contractor, your claim is against the developer and they would claim against the subcontractor. You should tell them that you are not satisfied with what you purchased and give them 28 days to rectify the issue or you will be forced to do and recover costs from them.
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Brilliant help, guys, thank you!!0
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