Ryanair bereavement refund
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My mother passed away 2 months ago. As we were due to have a family holiday in August we are unable and no longer desire to go due to my mums passing. I completed online a refund form and attached the death certificate but have not heard anything not even a confirmation email to state they have recieved my request for full cash refund. My booking has vanished from my dashboard and I am unable to speak to anyone at Ryanair. Has anyone got any advice? Thank you.