After a contract ends 30 July 2020 at 3:44PM in Broadband & Internet Access 3 replies 72 views

DD1970

Need some advice, my daughter has her broadband service with talk talk, she has now finished her 18 month contract & was going to change providers, talk talk told her that she will have to pay a cancellation fee, I thought once you finished a contract you didn't have to pay a cancellation fee? 

littleboo

The contract doesn't finish, otherwise the broadband would stop working, the minimum term finishes. There is still a notice period.

Neil49

DD1970 said:

Need some advice, my daughter has her broadband service with talk talk, she has now finished her 18 month contract & was going to change providers, talk talk told her that she will have to pay a cancellation fee, I thought once you finished a contract you didn't have to pay a cancellation fee? 

What do the terms and conditions say? 

JJ_Egan

Need to check its 18 months for all services .