NS&I approaching complete meltdown?

lisyloo

colsten said:

Probate can always be a long drawn-out process, even without a global pandemic. Patience.

huh?? this thread is about NS&I

Probate actually is happening very quickly in a lot of cases.

It's NS*I who are about 6 weeks behind with the post.

Yes off course we know about the pandemic, but it's good for people to share info so (for example) they know not to waste their time chasing for at least 6 weeks.

lisyloo

Socajam said:

colsten said:

Probate can always be a long drawn-out process, even without a global pandemic. Patience.

Something people seem not to have.
There are totally oblivious that we are going through a pandemic and it affecting every aspect of human life.
The money in these account s are not going anywhere.
NS&I staff are human like everyone else with lives and work.  They obviously have a rotated system for all staff, to cope with all that is taking place.
I called them up because I wanted to make a debit card payment, took me two days to get through.  I find calling later in the evening  is a lot better, as most people seem to call early mornings and afternoons.

Seems like people are being patient and sharing information to me.

It's good to know the delays so can not waste time chasing.

I don't see anyone moaning.

colsten

lisyloo said:.

I don't see anyone moaning.

Just alone the title of the thread is one big moan