Applying for state pension over the phone - advice

calcotti

awaw76 said:

I called up again and as my wife has had a deferral of her Pension over an extended period they cannot take the application over the phone. 
At least I do not have to send in my marriage certificate as they have that evidence confirmed on file. 

Thanks for posting back to update us. Not clear why that makes a difference but .....

xylophone

Not clear why that makes a difference but .....

Odd indeed.....
https://forums.moneysavingexpert.com/discussion/comment/77446187/#Comment_77446187

awaw76

calcotti said:

awaw76 said:

I called up again and as my wife has had a deferral of her Pension over an extended period they cannot take the application over the phone. 
At least I do not have to send in my marriage certificate as they have that evidence confirmed on file. 

Thanks for posting back to update us. Not clear why that makes a difference but .....

I would add that its best to call first and see if in your circumstances it can be done over the phone or whether they may already have documentary evidence on file so you do not need to post in important documents.