santander blocking SO payments to NS&I

[Deleted User]

@Thrugelmir .....what's 2020 got to do with it....that's why we use electronics means to communicate on a web based forum rather than write letters using a fountain pen.

SnowTiger

SnowTiger said:

mighty_hammers said:

It my husband's account, I used the sort code and account number given. It recognises it as NS&I, but states it cannot confirm this is safe and you can continue if you wish.( to do with savings accounts and investments) Both numbers are correct as stated I've done mine through Halifax.  You use your account in the reference section. Both attempts it was refused.

Is the NS&I account also in your husband's name?

https://www.nsandi.com/direct-saver?WT.z_search=bank%20transfer: 

Pay in by bank transfer, standing order or with your debit card. All your deposits must be from a UK bank account in your own name. 

NS&I may be rejecting transfers where account names don't match or are too dissimilar.

Are you entering the correct reference?  Each NS&I account has a unique reference number which should be used for transfers, rather than your NS&I number.

You can make payments in to an NS&I account using a debit card.

Transfers from Santander to NS&I work for me.

Well that's interesting...

£1 has just been credited to my Santander bank account with an obscure reference which contains my NS&I savings account number at the end.

It's not clear whether NS&I returned the payment or Santander was unable to send it.

 

mighty_hammers

That's  what we did opened both accounts my OH and mine with a £1.00. We have no problem transferring money, its just Santander that wont do a standing order. Mine with Halifax no problem, as I've said I know which numbers to use.

colsten

SnowTiger said:

SnowTiger said:

mighty_hammers said:

It my husband's account, I used the sort code and account number given. It recognises it as NS&I, but states it cannot confirm this is safe and you can continue if you wish.( to do with savings accounts and investments) Both numbers are correct as stated I've done mine through Halifax.  You use your account in the reference section. Both attempts it was refused.

Is the NS&I account also in your husband's name?

https://www.nsandi.com/direct-saver?WT.z_search=bank%20transfer: 

Pay in by bank transfer, standing order or with your debit card. All your deposits must be from a UK bank account in your own name. 

NS&I may be rejecting transfers where account names don't match or are too dissimilar.

Are you entering the correct reference?  Each NS&I account has a unique reference number which should be used for transfers, rather than your NS&I number.

You can make payments in to an NS&I account using a debit card.

Transfers from Santander to NS&I work for me.

Well that's interesting...

£1 has just been credited to my Santander bank account with an obscure reference which contains my NS&I savings account number at the end.

It's not clear whether NS&I returned the payment or Santander was unable to send it.

 

Is it your “income” from your NS&I income bonds? Or interest from an NS&I Direct Saver?

SnowTiger

colsten said:

SnowTiger said:

SnowTiger said:

mighty_hammers said:

It my husband's account, I used the sort code and account number given. It recognises it as NS&I, but states it cannot confirm this is safe and you can continue if you wish.( to do with savings accounts and investments) Both numbers are correct as stated I've done mine through Halifax.  You use your account in the reference section. Both attempts it was refused.

Is the NS&I account also in your husband's name?

https://www.nsandi.com/direct-saver?WT.z_search=bank%20transfer: 

Pay in by bank transfer, standing order or with your debit card. All your deposits must be from a UK bank account in your own name. 

NS&I may be rejecting transfers where account names don't match or are too dissimilar.

Are you entering the correct reference?  Each NS&I account has a unique reference number which should be used for transfers, rather than your NS&I number.

You can make payments in to an NS&I account using a debit card.

Transfers from Santander to NS&I work for me.

Well that's interesting...

£1 has just been credited to my Santander bank account with an obscure reference which contains my NS&I savings account number at the end.

It's not clear whether NS&I returned the payment or Santander was unable to send it.

 

Is it your “income” from your NS&I income bonds? Or interest from an NS&I Direct Saver?

NS&I Direct Saver.

badger09

colsten said:

SnowTiger said:

SnowTiger said:

mighty_hammers said:

It my husband's account, I used the sort code and account number given. It recognises it as NS&I, but states it cannot confirm this is safe and you can continue if you wish.( to do with savings accounts and investments) Both numbers are correct as stated I've done mine through Halifax.  You use your account in the reference section. Both attempts it was refused.

Is the NS&I account also in your husband's name?

https://www.nsandi.com/direct-saver?WT.z_search=bank%20transfer: 

Pay in by bank transfer, standing order or with your debit card. All your deposits must be from a UK bank account in your own name. 

NS&I may be rejecting transfers where account names don't match or are too dissimilar.

Are you entering the correct reference?  Each NS&I account has a unique reference number which should be used for transfers, rather than your NS&I number.

You can make payments in to an NS&I account using a debit card.

Transfers from Santander to NS&I work for me.

Well that's interesting...

£1 has just been credited to my Santander bank account with an obscure reference which contains my NS&I savings account number at the end.

It's not clear whether NS&I returned the payment or Santander was unable to send it.

 

Is it your “income” from your NS&I income bonds? Or interest from an NS&I Direct Saver?

Isn't interest on Direct Saver credited annually in April?

wizzards

SnowTiger said:

SnowTiger said:

mighty_hammers said:

It my husband's account, I used the sort code and account number given. It recognises it as NS&I, but states it cannot confirm this is safe and you can continue if you wish.( to do with savings accounts and investments) Both numbers are correct as stated I've done mine through Halifax.  You use your account in the reference section. Both attempts it was refused.

Is the NS&I account also in your husband's name?

https://www.nsandi.com/direct-saver?WT.z_search=bank%20transfer: 

Pay in by bank transfer, standing order or with your debit card. All your deposits must be from a UK bank account in your own name. 

NS&I may be rejecting transfers where account names don't match or are too dissimilar.

Are you entering the correct reference?  Each NS&I account has a unique reference number which should be used for transfers, rather than your NS&I number.

You can make payments in to an NS&I account using a debit card.

Transfers from Santander to NS&I work for me.

Well that's interesting...

£1 has just been credited to my Santander bank account with an obscure reference which contains my NS&I savings account number at the end.

It's not clear whether NS&I returned the payment or Santander was unable to send it.

 

Thats a returned payment to Santander as the account number or sort code is wrong or more likely the reference number is wrong.    Exactly the same happened to me when I entered a defunct account number for Nationwide.  Its easier to pay in by VISA or Mastercard Debit card or setup a regular FASTER PAYMENT.  Standing orders are quite old hat and the money takes longer to transfer.
I can see that account number and sort code above belongs to NS & I direct ISA product.

The instructions on NS & I state as follows.
"You must enter your Direct ISA account number (not your NS&I number) as the reference. You can find your account number on your statement or by logging into our online service."
and also
"Make sure you enter your Direct ISA account number correctly. Don't add any other information in the reference field apart from your account number."