Home broadband

HaPa

I have had offers of broadband withdrawn by two companies, without any explanation in the last month. I have good credit ratings, and the first Talk Talk would only say that there was a technical problem. When I said that it did not make sense, because they used to provide my broadband services before I went to Virgin Media, they said it was because I was a past customer!

Upon complaining, I was told that someone else had claimed the phone number, or someone else has used my address, neither of which makes sense. Unfortunately, Plusnet cancelled the order I had placed today, without explanation. Online chat is down, and it refers you to a phone number which cuts the caller off after explaining that they are very busy to speak to any more people.
I am very worried I will lose my landline number because both Talk Talk and Plusnet seemed to have a problem with my landline number, but do not explain exactly what it is. 
It's the number I have shared with all the companies I do business with, and also the one all my elderly extended family know to call me on. It would just be hugely inconvenient to lose the number.
Can anyone advise what I can do, to avoid losing the number. 

JJ_Egan

Are you currently in contract ??If so stay .

If you are a business then you need business broadband not home .

iniltous

Is VM your current provider and on what basis do they provider your service ( business or residential tariff ?)

Have you moved address at some point in the past and taken the number with you or are you still at the same address ?
You mention TT as the provider before VM, did TT allocate this number, or did you take the number to TT from someone else before you took it to VM  ?