Student loans and pensions

Sanantonio1

After reviewing the amount of payday loan companies I dealt with between 2014-2016 (there was around 15-17) and looking at all my statements I decided to claim against 4 of them for all but the first loans I took. Based my decisions on who rapidly increased my credit balance, offered several loans per month and did no additional checks on affordability - despite me defaulting on essential bills such as council tax, utilities and water and with a very poor credit score.

I was stuck in the trap of having to get larger pay day loans out to pay off previous pay day loan payments and on occasion was losing 400p/m of my salary - I only got out of the trap in 2017 when I used my full yearly bonus to bulk pay off my loans.

Claims are against MyJar, SNC, Sunny and Peachy. SNC in particular had access to my online banking transactions and could clearly see substantial online gambling (an addiction I have since overcome). The others made limited to no checks aside from the basic rent/utilities. Accept I chose to take these loans at extortionate rates - but ultimately it was a case of loan or starve some months.

All have acknowledged the claims I'll post the results here when I get them. Good luck to everyone

magpie777

It seems that way.

I just don't understand why they would make an offer in the first place, stalling so I don't escalate to FOS?

I will continue to spam them with emails and phone calls, doesn't get me anywhere but satisfies me to annoy them slightly.

Gemsie66

After falling into the payday circle and managing to just about claw my way out of it I’m now looking at putting in claims due to having 3-4 loans all the time.

However, one of the main lenders was WDA who I know have now been taken over by Shelby. I still have an outstanding balance with them for £221.20.
Who do I complain too? Over the space of 2 years I borrowed over £2500 from them.
Would I be right in thinking that as Shelby have now taken the loan over I would complain to them? Very lost right now.

As for others Mr Lender and 24/7 moneybox I will do this now - is it better to use resolver or send letters?
I was also with safety net credit for over 3 years ( the amount of interest I have paid makes me want to cry :eek: )because this is a rolling one with them taking money out the bank is there a special way to deal with them or do I do it the same as the others?

Sorry for all the questions I’m trying to get my finances back on track so that I can look at getting a mortgage in the future to give my girls so security. Thank you.

Sanantonio1

I personally used Resolver as it houses all my communications in one place and gives me a bit of a template to use when contacting companies - but it's not for everyone many on this forum did it themselves using templates from debtcamel.

Sanantonio1

For SafetyNet I did it through Resolver too in exactly the same way as did others with some success and some rejection.

Cem13009879

How long did it take you to receive a payment after first submitting complaint?

JG1985

I had a similar initial response from Uncle Buck asking me to call them to discuss the case.

I want everything in writing so replied to the mail asking for email correspondence only. They have since come back to me by email.

JG1985

Does anybody have an email address for Lending Stream?

I submitted my claim to them through Resolver but just got a “this e-mail address is not in use” message. Same thing happened when I used the email addresses that had been used at the time of my loan.

Any help is appreciated

kimdegsidash

Yes I got the same response today from Lending Stream via Resolver. Their response directs us to their website. I guess this means that Lending Stream are attempting to divert responsibility for dealing with any claim made via Resolver. So, I wonder how we let Resolver know that this method of making a claim is not working?

EDIT - I've submitted a query to Resolver to notify them that the email address they are using for Lending Stream is not correct.

bspm1

Sanantonio1 wrote: »

I personally used Resolver as it houses all my communications in one place and gives me a bit of a template to use when contacting companies - but it's not for everyone many on this forum did it themselves using templates from debtcamel.

I can only speak from my experience with resolver which is excellent !

Fortunately I have never had a payday loan but have used resolver for other complaints and my complaints have always been resolved, maybe thats why its called resolver lol .